- Report: #1489127
Complaint Review: GoDaddy - Tempe arizona
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GoDaddy
Tempe, arizona, United States
Web:
www.godaddy.com
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GoDaddy GoDaddy Steals/Lies Tempe arizona
I turned off auto renew on all of my products so everything went to cancelation. On Sept 13, 2019 my debit card was charged $1526.39 for 3 year renewal of products. I contacted my bank and told them this was not authorized. I also called GoDaddy to say this was unauthorized.
GoDaddy told me that if I cancelled the chargeback they would give me a full refund. On 10/17/2019 my bank reversed the chargeback and closed out the case. I called GoDaddy and they said I would have to wait for the chargeback team to finish their case, but no later than Dec 6.
I asked again if I would get a full refund, and was told absolutely. I called again on Dec 16 and was told that the chargeback team finished the process and all products were back in my account. I explained that I wanted a full refund and was told no, that it was past the refund policy.
I explained it's only past the time because of GoDaddy's own process. I asked to speak to a supervisor and was told that the answer would be the same, no refund.
