- Report: #1427732
Complaint Review: Godaddy.com - Scottsdale Arizona
Reported By:
Emile -
Cape Town, Western Cape, South Africa
Submitted:
Updated:
-
Author Confirmed
Why?
Godaddy.com
14455 N Hayden Rd Ste 226 Scottsdale, 85260-6993 Arizona, United States
Phone:
(480) 505-8800
Web:
http://godaddy.com
Categories:
Business Rating:
(0)
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Godaddy.com Godaddy Godaddy - abysmal customer support costing me money as all websites down Scottsdale Arizona
I contacted Godaddy several weeks ago to migrate my various websites to them. BIG mistake. I was assured by the Godaddy staff member I spoke to - Shannon Carter - that I need just give them permission to effectively bill me for the services and they would do the rest. We started the whole process, including giving all necessary data for the migrations to Godaddy, and I gave permission for them to migrate the sites for a fee.
However, after this he became un-contactable - both by the email I had been contacting him through and via the telephone (there will be records of the messages I sent to him via other call center personnel).
My websites - that I earn a living from - are now offline, as this process is still not resolved - and nobody at Godaddy appears to care. I explained the situation to someone else today who told me they would 'get back to me in five minutes' and never did. I then spoke to Chase Philips at the call center and he appeared completely useless. The urgency of getting the websites up and running appeared to be totally lost on him. He sat there telling me "don't interrupt me" when I was trying to explain the likely status of the various sites. We got nowhere and I had to leave the call to see a client.
So my websites - and therefor to a large degree my livelihood - are down and out and GoDaddy seems not the slightest bit interested. My Godaddy customer number is 85274505. They do not appear to have a Complaints Department, so where do I go from here?
