- Report: #1439016
Complaint Review: Goemans Appliances - Mississauga Ontario
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Goemans Appliances
3050 Vega Blvd Mississauga, Ontario, Canada
Web:
Www.goemans.com
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Goemans Appliances Extended Warranty Rebate is a Sham Mississauga Ontario
In 2012 we purchased an extended warranty for a fridge with the agreement that cost of the warranty would be refunded if not used in 5 years. We never used the warranty, but when we tried to collect in 2017 Goemans reneged on the deal.
The company refused to honor commitments made by sales staff; they just quoted from a brochure, which was different to the agreement at time of sale. After several unproductive phone calls with customer service, and a letter to Goemans Vice President we were only able to get 50% of warranty cost back. Most unsatisfactory.
Apparently Goemans is OK with sales staff making promises to customers just to make a sale, then backtracking later. Unethical business practices. Stay away. Don't trust anything Goemans tells you. I will never do business with Goemans again.
