- Report: #558519
Complaint Review: golaptopparts.com - Internet
Reported By:
jpags -
parsippany, New Jersey, Virgin Islands (US)
Submitted:
Updated:
-
Author Not Confirmed
Why?
golaptopparts.com
PO BOX 451647 Internet, United States of America
Phone:
210-418-3534
Web:
http://www.golaptopparts.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
golaptopparts.com Foget trying to get in touch with this company if you have a problem. Internet
I purchased a Dell laptop PA-12 ac power supply on Dec 30, 2009. When I recieved it I found it did not work properly. I followed the web sites instructions to get a RMA to exchange it, but they never responded. I then place many phone calls and left messages to call me back to discuss my problem, all calls went unreturned, numerous e-mails also went unanswered. After about 2 weeks I recieved a e-mail from the company asking me the nature of my problem, I already did this many times when I followed the directions to get an RMA, plus numerous e-mails. I returned their e-mail with my problem and told them I would except an exchange, but never heard from them again. I've sent numerous more e-mails and phone calls with no response. I paid with my Amex card, so I notified Amex to dispute the payment to them. I also filed a claim with the BBB. Nothing drives me more crazy then a company not responding to your inquiries. Stay away from this place. (Less)
