- Report: #1157046
Complaint Review: GoodyTicket aka broadwaytour.net - Internet
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Author Not Confirmed
Why?
GoodyTicket aka broadwaytour.net
Internet, USA
Phone:
9132312674
Web:
http://broadwaytour.net/resultsticket?evtid=2045329&event=Ghost%20-%20The%20Musical
Categories:
Business Rating:
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GoodyTicket aka broadwaytour.net SCAM SCAM SCAM!!! Stay away, spread the word, don't use this company! Internet
Stay away, spread the word, don't use this company! I purchased six tickets to Ghost from the online ticket seller. My mother in-law is sick and this is her last hurrah. Within an hour someone called my husband and tricked into thi BEWARE SCAM ON TICKET SALES
1 Updates & Rebuttals
Customer Support
Flowery Branch,Georgia,
Response to Report from June 24
#2REBUTTAL Owner of company
Wed, July 16, 2014
I'm sorry you had a negative experience on our site. We are a little confused about the issue you encountered.
I researched your order from June 23, and I'm showing a different set of tickets was offered and accepted for the show in question. Your credit card was issued a $90 refund for the difference in these seats. The tickets were issued to you on June 24. I'm showing they were accepted by the buyer on July 10 so they should be in your possession.
Please let us know what the issue is so we might resolve it for you promptly. You can contact our customer service department between the hours of 7am to 1am EST from Monday through Sunday at (855) 289-2180.
Customer Support
