- Report: #1310238
Complaint Review: govsimplified.com - Internet
Reported By:
Rose0408 -
Greenville, Pennsylvania, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
govsimplified.com
Internet, USA
Phone:
888-629-8008
Web:
govsimplified.co, GovSimplified.co/SocialSecurityCard
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
govsimplified.com. govsimplified Presented itself as government agency, scammed me out of my money, and wouldn't give a refund Internet
On April 11, 2016, I went online in an attempt to change my social security card for my new married name. I was directed to govsimplified, which looked to me like a legitimate government-affiliated website. I filled out all of the information, including my credit card info for $37.00. At that point, the website issued a mailing label, and it told me to mail my original marriage license and old social security card. I definitely didn't want to mail original documents. But at that point, it was too late; my credit card had been charged.
Instead, I went to the local social security office, which involved taking time off of work. I didn't want to have to take time off, which is why I attempted to do it online. I should say that I've often renewed my drivers license and car registration info online, so I thought that the process for a social security card would be similar.
When I called govsimplified to request a refund on June 8, I was told that they only give refunds within 7 days. It was then that they informed me that they are not affiliated with the government. I don't remember seeing either the refund policy or disclaimer that they are not government-related on their site.
I know from operating my own businesses that as long as the postage hasn't been used, it can be refunded.
I feel like I was completely scammed by this company. I feel that they know that and take advantage of people who are just trying to make their own lives simpler.
