- Report: #422815
Complaint Review: GPM Merchandise Direct - Internet
-
Author Confirmed
Why?
GPM Merchandise Direct
www.freesnuggie.com Internet, U.S.A.
Phone:
800-566-2888
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
GPM Merchandise Direct Free Snuggie RipOff Canada Internet
Free Snuggie RipOff
I ordered the Free Snuggie and realized that the supposed $19.99 turned into $86.00.
I immediately cancelled the order through the reply email I received. I also contacted customer service (3 separate times that day). The automated line stated it takes 24 hours to put order in system.
I called this morning at 7:30 and put the order number in and it said that it was not processed. I called at 8:30 and the customer service rep said it was shipped, I was like wait an hour ago it wasn't even processed.
The customer service manager (what a joke!) was horrible, offensive and rude. I notified her that I would contact my credit card company and dispute the charge, she said who cares, then you still have to deal with me! Some women named Barbara.
I contacted the credit card company and the charge is pending, they said they will remove it from my card.
So when the package comes if ever I will gladly toss it in the trash can.
DO NOT DEAL WITH THIS COMPANY they are a FRAUD COMPANY.
Kathleen
Williamstown, New Jersey
U.S.A.
I ordered the Free Snuggie and realized that the supposed $19.99 turned into $86.00.
I immediately cancelled the order through the reply email I received. I also contacted customer service (3 separate times that day). The automated line stated it takes 24 hours to put order in system.
I called this morning at 7:30 and put the order number in and it said that it was not processed. I called at 8:30 and the customer service rep said it was shipped, I was like wait an hour ago it wasn't even processed.
The customer service manager (what a joke!) was horrible, offensive and rude. I notified her that I would contact my credit card company and dispute the charge, she said who cares, then you still have to deal with me! Some women named Barbara.
I contacted the credit card company and the charge is pending, they said they will remove it from my card.
So when the package comes if ever I will gladly toss it in the trash can.
DO NOT DEAL WITH THIS COMPANY they are a FRAUD COMPANY.
Kathleen
Williamstown, New Jersey
U.S.A.
