- Report: #1258036
Complaint Review: Graham air - Nationwide
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Graham air
Nationwide, USA
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Graham air Charging for their mistakes Largo Fl
his company is a unprofessional, unreliable and love to charge for their mistakes. Owning a two year old AC unit I have contacted this company three times in the past year and a half. The first incident was they installed my breakers backwards which the tech told us that is what happen. After being charge 80 dollars for their mistake we ate the cost due to being a business owner we tried to understand the reason for a service call fee.
The 5 mins it took the tech was a bit over priced. The second time we called was about 2 months ago our AC unit went out for the second time. When called they came out the next day stated our air compressor broke and wouldn't give us exactly why a two year old AC unit would break, mind you we have the receipt of the original owner buying the unit for thousands of dollars.
After their inspection they said they'd be back tomorrow with the part. Besides being late to the first appointment of the day we were told our part was covered under warranty but labor would be charged first they gave us a 600 or so quote but by the end of the less than 2 hour visit we were charge 747. Unfortunately living in Florida without AC is unbearable so we ate the cost. I made my third call today when my AC unit once again is broken. Before business hours were closed I was told they could not be out today unless we paid the after hours fee of $81 ...
after explaining to them about the recent issues we have I was quickly told they are sorry and we'll see you tomorrow as the man hung up. I wouldn't recommend this company to anyone and I will make sure I post this on all the review sites in order to warn others about this company scamming you for every dollar. I strongly believe if you offer a service it would be expected from the costumer to be completed the right way and mistakes happrn but you pay for your mistakes not me.
