Samuel
Fullerton,#2Consumer Comment
Wed, November 18, 2015
Similar at your experience, I was also unable to drop a GCU class. I was told that I would have to pay for the cost of the class.
I couldn't drop the class, so I decided to study and take the class. I really enjoyed it.
My enrollment advisor, Derek Harada, is a wonderful enrollment advisor who gives me a phone call every week to see how I am doing in my online class.
My professor, Sheia Dwyer, gave me a phone call because she was concerned that I wouldn't successfully pass the online class. Professor Sheia Dwyer is very responsive and asks thought-provoking questions during the class.
In my experience, you won't find another college where the professors genuinely care about helping their students be successful.
For my undergraduate degree, I graduated from the University of California Irvine. My online experience at Grand Canyon University is so much better than my UC Irvine traditional classroom experience.
My advice is, try to resolve the situation in a calm and adult manner. Try taking a class. You might enjoy it
robertdn828
Columbia,#3Author of original report
Thu, January 31, 2013
I'm sorry I thought we were having an adult debate about this. I was unaware that I was debating someone with the maturity of a 5th grader. I'm glad that your rebuttal to me clarifying my issues with GCU included person insults. Feel better now? You really showed me. Yes, I'm sure there were grammar mistakes, thats because I am Dyslexic.So good job for picking on someone with a learning disability. You really are a great Poster Child for GCU. Normally I reply to things on my phone, which also has auto correct which just furthers my grammar mistakes because I dont catch them. But I'm sure you use spell check so I'm glad that because you have spell check that makes you better than me.
Also dont come at me with bible verses. All that does is make you look religious. Religion doesn't impress anyone, and it certainly doesn't impress God. You throwing a verse in my face about being slow to anger isn't going to get you a cut in the line to heaven, and its not gonna make God favor you any more than anyone else. I could list just as many verses to spew at you about choosing your battles wisely, or minding your own business, or about how being religious and knowing scriptures doesn't say anything about who you are but I will spare you, and everyone else who may be reading this of that kind of behavior. I'm not going to come down to that level.
You may have had a wonderful experience with GCU, and chances are that means you were either able to afford their con, or you were wiling to just go along with it. For folks like me who are tight on money and have a wife working full time its a different situation. I cannot afford to let them screw me over and I didn't let them. All I'm trying to say here is dont always trust what this school appears to be. Dont let them push you into starting classes before knowing the financial things. If they start any of that crap don't continue with the process. Its not worth it. Go elsewhere.
steelersfan
glendora,#4Consumer Comment
Wed, January 30, 2013
I think it is obvious that you are angry at the school and will never understand that like all educational institutions there are success and failure stories.
You say that " So my guess is they probably do work for or are in some way affiliated with GCU some how".
You do not know how wrong you are. Let me tell you a bit about me. I am a Director of Facilities and have been in management for almost 20 years. I have never worked for or been affiliated with GCU. The only connection I have is that I completed my education there.
I am sorry that you had such a bad experience, but why do you insist on saying that EVERYBODY who graduates there or has had a positive experience there is lying or must work for them?
What you are doing is just another form of stereotyping a group of people. From some of the grammar mistakes in your last response, it might have been a good thing that you did not proceed with your educational goals.
This is my final reply to this thread as it is obvious that you are just bitter and will never be able to see beyond your personal anger about this issue.
Proverbs 29:11
"A fool gives full vent to his anger, but a wise man keeps himself under control."
Ecclesiastes 7:9
"Do not be quickly provoked in your spirit, for anger resides in the lap of fools"
robertdn828
Columbia,#5Author of original report
Wed, January 30, 2013
I am the original writer of this post and I find it extremely offensive that you would include me in "one of the major reasons our society is in it's present state." Lets clearify one thing. One of the reason that our society is in its present state is because organizations such as GCU are allowed to get away with scams like this. Not only that, but also the fact that they play the front of a "Christ centered oganization" to draw people in and make them trust them first.
As far as "taking responsiblity" goes, I would have if there had been a way to. Obviously you misunderstood my report. Or only read a little bit and then started spewing disrespect and insults before you even read enough to understand exactly what happened to me. I made it VERY clear from the start that I had no intention of starting and did not want to start class until after I had talked to a financial aid councilor. Instead I was ignored over and over again and pushed into starting a class before I had talked to one. I was extremely clear that me and my wife needed to know if we could afford it first. I dont make knee jerk decisions about something that effects our finances. We are extremely tight on money right now as it is which is the whole point of my complaint. I made my wife and I's financial situation clear from the start as well as my intentions. So your entire arguement about me not making sure me and the school were on the same page, and "taking responsibility" is null and void. And is actually the stupidest point you could have tried to make. The whole point of my complaint is I was trying to be responsible from day one by wanting to speak about finances beforehand so that I could make a decsion afterwards as to if I could afford it or not. Nice try though.
As far as "having my questions answered before starting" goes, Trust me I asked plenty of questions. I was told over and over that my questions would be answered... wait for it... By the the financial aid advisor who never contacted me until a week after I had started class. If you had read my report and comprehended it you would have known this as well. The day that my class started I made it very clear that day that I was very uncomfortable with starting but was assured it would be okay. Do not insult my intelligence by saying I should have taken responsibility and asked my qestions before starting. That wasnt the issue. The issue was that they kept pushing me along without any answers until finally I was 2 weeks in and unable to afford it. On top of that I made it very clear (let me say it for you again in case you missed it) that I did not want to start without knowing what it would cost and what I was approved for in FA. There was nothing to "take responsibility" of, there is nothing you can do when you are being mislead, minipulated, pushed along, and taken advantage of.
Also I would like to add that obviously no fault was mine in this. After filing this report I worked my way up the chain of command at the school. I finally got in touch with the Director of the Theology department, Chris Kalan. After sending him every documented conversation between me and Kimberly and every other person I had dealt with since the beginning of this whole mess where I was repeatedly told again and agian that I would be hearing from a financial aid councilor, and being told my questions would be answered by him later, and then threatening to turn all of that into the BBB I got a prompt reply admitting fault and saying that they were going to drop all the charges to my account and even credit me some of the grant money I received because of my trouble. So dont tell me to take responsiblity when even the school is admitting fault. The school needs to take responsibility for their ethics and stop doing this to people. They need to live up to the "Christ centered organization" they claim to be. The only difference between me and the countless others on here with complaints about GCU is I wasn't about to let them get away with it. As soon as I got a hint of a feeling like they were going to try and screw me I formed a Folder in my Email Inbox for every piece of mail I had ever received from anyone at that school to start building a case against them in case it came down to needing it. Which it did. And becasue of the preventative measures I took to cover my own behind I won and after some time of back and forth got an apology and an admission of fault.
My advice to anyone out there thinking about going to any online school would be Fisrt, stay clear of GCU. There are plenty of other legit Christian online schools. And two, document EVERYTHING from day one. Even record the phone calls if possible. And when they try playing games put your foot down and use all the evidence you have built to make sure you dont fall prey to thier con.
I would also like to say that the first rebuttal from steelerwhatevertherestofyournameis sounded very much like a "sucess" story I has to read for University Sucess 101's course material. The only difference is it was tweeked to fit my situation, paise the school, and try to make me look stupid. So my guess is they probably do work for or are in some way affiliated with GCU some how.
Also to show my seriousness and how firmly I stand behind my statements about GCU I invite anyone of you to email me personally to further discuss this, or to answer any questions at [email protected]. Don't listen to the school's trolls who get on here to defend the school if you want to hear from a real former student feel free to contact me.
God Bless ya'll!
Robert Stevens
steelersfan
glendora,#6Consumer Comment
Tue, January 29, 2013
You don't know me so you have no right to say that I am not credible. You seem to be a person who agreed to do something before you found out all of the information. Any reasonable person would have not moved forward as you did without having your questions answered.
Would it have "killed you" if you waited? One of the major reasons our society is in it's present state is that people just do not want to take responsibility for their actions. Stop being bitter and chalk it up as a lesson learned.
Justin Doug
Grand Canyon,#7UPDATE EX-employee responds
Tue, January 29, 2013
Ha! I see that "steelers fan" of Glendora is at it again. Good job, PR Department of GCU! To all of you who come across these Rip Off Reports, please read them carefully. The initial author here provided so much detail that his account is extremely credible. On the other hand, "Steelers Fan of Glendora" is just not credible. Beware of GCU. The national and state accrediting agencies are keeping a watchful eye on unscrupulous online universities, such as GCU (Grand Canyon University). If you are looking to attend an online university, you may want to go somewhere else, where the pressure is not placed on a potential student to this rxtreme degree. Read this consumer's entire report (above) very carefully. It is well documented and even includes names of the unscrupulous GCU employees who are trained to aggressively and falsely induce potential students into the enrollment process. Now, multiply what the gentleman is telling you by thousands more of disgruntled students who don't bother to write their rip off reports and you can begin to understand why the Department of Education SUED GCU for FRAUD and GCU, rather than exposing all of their dirty laundry, settled out of court for $5.2 MILLION. See the newspaper article here as verification: http://www.azcentral.com/business/articles/2010/08/18/20100818biz-grandcanyon0819.html How would you like to tell your next potential boss that you graduated from a university that was successfully sued for FRAUD? How would that make you look?
steelersfan
glendora,#8Consumer Comment
Tue, January 29, 2013
I attended GCU and have completed my BS degree a month ago. I never had any issues like the ones mentioned in the negative report. Everyone was up front and answered all of my questions long before I was financially committed.
The online process was not easy to navigate at first but GCU offers all of the resources needed to help anyone get acquainted with the process. After a week I was able to navigate the process quite easily.
I must admit that when I joined GCU I thought it would be an easy path to complete my BS degree. I had 60 credits from a state university which I attended in person. I had heard that the on line process was an easy way to complete the degree. I was mistaken, the classes needed to complete my degree were just as hard as my in person classes and even harder in some instances.
Although it was not easy like I thought it would be, I am glad that I was able to finish and know that my degree was not like a "Phoenix degree".
I have been in contact with hundreds of students at GCU and none of them seemed to have the issues like in the negative report given.
The reason I did not complete my degree at the state university was that I was having "issues" there much like the negative report was stating about GCU. I guess these problems are at every educational institution in some form or fashion.
The person should have had all of his questions asked and answered before proceeding further than he did. Sometimes people just get in too much of a hurry and don't get all of the facts first. I would blame his issues on haste.
Every issue I have ever had at GCU has been taken care of in a very timely manner.
GCUStudentResolutions
Phoenix,#9UPDATE Employee
Mon, November 26, 2012
Hi Robert,
We're sorry to hear that you're frustrated and would like to help! Please send an email to our Student Resolution Office so they can advocate on your behalf to help achieve a resolution for you. The address is: [email protected]. Kindly detail your situation and someone will reach out to you to help resolve the issue.
Thanks for allowing us to help!
The Outlaw Josey Wales
Golden Meadow,#10Consumer Comment
Sun, November 25, 2012
can't tell the different between you and stacie, butt then again all rebutts from the same know it all are the same, useless
Jeanski
Buffalo,#11Consumer Comment
Sun, November 25, 2012
Your complaint is a fairly common one seen here on ROR. These unscrupulous schools do everything they can to rip off the students. What concerns me the most is this statement:
"She also told me that she had gotten confirmation of my FAFSA Master Promissory Note being signed."
Do you recall whether you actually signed this or not? If so, you have accepted the loans you were approved for. If not, you'll have a clear case of fraud. These MPNs are typically signed online by using your name and birthdate, or other personal information information. It's entirely possible (and not outside the realm of possibility) that they signed it on your behalf - and that's fraud.
If you are absolutely sure you didn't sign for the loans, contact the lender and explain what happened. Believe me, they're no happier about the fraud than you are. Unfortunately, it will be hard to prove and you'll need a lawyer.
Good luck, and let us know what happens!