- Report: #778758
Complaint Review: Grand Canyon University - Internet
Reported By:
Elk -
Champaign, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Grand Canyon University
3300 Camelback Road Internet, United States of America
Phone:
1.800.800.9776
Web:
www.gcu.edu
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Grand Canyon University GCU Never attended but charged!! Internet
Where do I begin?? ..... I was in search of an online school by it being convenien tfor me since I was expecting a baby at the time. I came acrossed Grand Canyon University. They caught my attention since it was a Christain Unversity.
I contacted the school via email where i was later contacted by an academic advisor. Therefor I completed registration and sign up for finacial aid. I have to say during the few weeks i was waiting for class to start. I had a change of heart, I then informed the school pior to me attending, that i was no longer intrested in thier school. I was then told every thing will ok if I want to come back.
Here it is 2 years later I decided to attend a campus base college. There I was informed that students should go to the NSLD to checks the stauts of thier loans history, and that where I saw I was charged for x amout of dollars out of my Stafford Loan and x amout of dollars from my Pell Grant.
How can they do that when i never attend class? I contacted the school to let them what was going on. I was told that they would have some one contact me.....no call... I called the school the other day. I was told that my account was sent out to collections for the remaninding money i owe...huh how could this be when they took money out of my and Pell Grant and Student loan which showing i currently owe???
I contacted the school via email where i was later contacted by an academic advisor. Therefor I completed registration and sign up for finacial aid. I have to say during the few weeks i was waiting for class to start. I had a change of heart, I then informed the school pior to me attending, that i was no longer intrested in thier school. I was then told every thing will ok if I want to come back.
Here it is 2 years later I decided to attend a campus base college. There I was informed that students should go to the NSLD to checks the stauts of thier loans history, and that where I saw I was charged for x amout of dollars out of my Stafford Loan and x amout of dollars from my Pell Grant.
How can they do that when i never attend class? I contacted the school to let them what was going on. I was told that they would have some one contact me.....no call... I called the school the other day. I was told that my account was sent out to collections for the remaninding money i owe...huh how could this be when they took money out of my and Pell Grant and Student loan which showing i currently owe???
2 Updates & Rebuttals
jtgcu2011
Jamestown,New York,
United States of America
File a complaint, please.
#2Consumer Comment
Wed, October 26, 2011
file a complaint with the better business bureau:
http://www.bbb.org/phoenix/Business-Reviews/schools-academic-colleges-and-universities/grand-canyon-university-in-phoenix-az-34001345/complaints/
GCUStudentResolutions
Phoenix,Arizona,
USA
Wed like to assist you
#3UPDATE Employee
Tue, September 20, 2011
Please contact the Student Resolution Team directly by emailing [email protected] or calling 602-639-8035 with the details of your issue and someone will reach out to you via phone or email within one business day.
Thank you for giving us the opportunity to resolve your
issue.
