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  • Report:  #875642

Complaint Review: Grand Canyon University - Phoenix Internet

Reported By:
S Bowers - Centennial, Colorado, United States of America
Submitted:
Updated:

Grand Canyon University
3300 West Camelback Road Phoenix, 85017-3030 Internet, United States of America
Phone:
18008009776
Web:
http://www.gcu.edu/Contact-Us.php
Tell us has your experience with this business or person been good? What's this?
I am a student with Grand Canyon University.
Please do not go to this school.
I am an educator. My personal experience with this school is horrendous, horrible,and costly.
I don't know where to begin.I was told that my degree would cost 17,ooo dollars and take 1 year.
I am going on my 5th year and close to 35,000 dollars.
I was told that their financial aid department would take care of everything.
I am on my last 3 classes and they told me I would have to pay for them out of pocket.
I took out an alternative loan for 15,ooo dollars and they told me I still would have to pay for 2 classes out of pocket. This means that they want you to take out a loan for every class you take. This has all the markings of a predatory school.
When your an on-line student you have to submit assignments via the internet.
 2 of my portals where I turn in assignments did not work. I was told I had to fix the portal to get my assignments to my instructors.The instructors will not accept e-mail assignments nor faxes.They will not work with you, they will fail you.
The list of BAD experiences with this school is endless. Bottom line. I am 5 years into this school and I had to hire an attorney just to communicate with them . And I am still not any closer to my degree than when I started.
DO NOT GO TO GCU.


3 Updates & Rebuttals

robert

jonesville,
South Carolina,
United States of America
Did you ever get resolution??

#2Consumer Comment

Thu, February 14, 2013

Did GCU ever fix their mistakes?


Justin Doug

Grand Canyon,
Arizona,
United States of America
GCU--Their Slogan Says It All

#3UPDATE EX-employee responds

Tue, May 08, 2012

I see where yet another student has written a complaint about GCU.  And of course, the support team wants you to "contact them."  But their slogan tells it all:  "Get your degree online faster than you think."  "Financial Aid available." 

Does that sound like a "quality educational experience" to you?  You may have been lured into the slogan implying "easy degree," "little time."  But does that really sound like the kind of degree you want in the long run?  Who wants to hire someone who graduated from "Easy Slacker University Online?" 

Notice that caring ex-faculty who are terminated for setting high academic standards are never invited to contact the "support team."

I am still contacted to this day by former GCU students who appreciated the fact that I actually taught them something and expected high standards.
 
It may be too late for this student who was promised easy street bit instead received  a low quality "education" at a high price.

Think of your future when you select an online university.  There are so many good ones these days.  I now work for three of them!  But regarding Grand Canyon University Online:  Would you really want to tell your future employer that you graduated from an online university that was sued by the Department of Education for financial aid fraud?


GCUStudentResolutions

Phoenix,
Arizona,
USA
Student Resolutions

#4UPDATE Employee

Mon, April 30, 2012

 Hi S Bowers, We're sorry to hear that you're frustrated and would like to help. Please send an email to our Student Resolution Office so they can advocate on your behalf to help achieve a resolution for you. The address is: [email protected]. Kindly detail your situation and someone will reach out to you to help resolve the issue.

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