- Report: #731903
Complaint Review: Grand Canyon University - Phoenix Arizona
Reported By:
hollyh -
shoreline, Washington, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
Grand Canyon University
Grand Canyon University 3300 West Camelback Road Phoenix, 85017-3030 Arizona, United States of America
Phone:
1-602-639-6205
Web:
http://www.gcu.edu/
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Grand Canyon University cheated me out of a Teach Grant Phoenix, Arizona
When I was looking to enroll in grad school to obtain a masters in special education, Grand Canyon University recruited me by stating they were accredited and I would be able to apply for the Teach Grant which would pay part of my student loans. I enrolled and immediately applied for the grant. I filled out all the paper work, signed promissory notes, etc. Then I didn't hear anything. I contacted both my academic adviser and financial adviser more than once asking about it and was referred to someone else. That someone else said my GPA wasn't high enough, so I decided to wait until I finished the program, which I did with a cumulative 3.56 GPA (the minimum GPA to be eligible is 3.0). When I still heard nothing from GCU I called them and was told I needed to request the grant while I was still in school. It was too late now. I was also told I needed to fill out separate paper work exclusively for the university. That was never disclosed to me, nor is it in the instructions in the link they sent me and I still have. I reported them to the AZ AG but they spun a bunch of lies and the AG has closed the case. Now I don't get the Teach Grant I was promised. I am not yet teaching as jobs for next school year are jobs just getting advertised for next school year. However, one of my student loans has no grace period and none of the forbearance requirements apply to me. The other student loan becomes due this July. I cannot apply for any of the other education pay back programs until I am actually teaching. Since I am in education, I cannot be actually working until this coming September. I was mislead by GCU. This was typical of them all along. They wouldn't communicate things to me and I'd be left hanging on several things.
Further, as a teacher, I will never earn enough to meet my living expenses and pay back student loans. That's why the Teach Grant was so appealing. I probably would never have pursued my masters otherwise.
Further, as a teacher, I will never earn enough to meet my living expenses and pay back student loans. That's why the Teach Grant was so appealing. I probably would never have pursued my masters otherwise.
3 Updates & Rebuttals
mike.sheppard91
Phoenix,Arizona,
United States of America
The Student Resolution Team Does ZERO, NOTHING. Please do not respond to this poster!
#2UPDATE Employee
Fri, May 27, 2011
The student resolution team is not new. Rather, it is a group of haphazard organizational employees put in place by GCU to prevent the ongoing and recurring lawsuits from growing into something they cannot handle (settle out of court for....which they often do). The poster is not unlike many employees at GCU who most likely is monitoring the site and needs to "cover her/his a**" for when his/her supervisor skims the site and reads our complaints lol The school is under constant duress because of the constant turnover of their enrollment counselors (because nobody in their right mind wants to work for them) who suffer at the hands of a turnover rate that isnt surprising.
Turnover at this institution is widespread and growing because of the type of managers and assistant directors they have in place. Nearly all of them have ZERO postsecondary credentials and are in the positions they are in because they have just stuck around for years with no real inner drive to excel or move out of the fruitless capacity they serve in. Pete Martinez, for example who oversees the southeastern division (among others) that you speak of has his hands filled with a director out on maternity leave and an assistant director Ben people call him Gentle Ben because this f*cktard is in the assistant director position because he drank the most beers in his frat and most likely paid his professors to give him a worthless masters from Devry or Argosy or some other random. All the managers kiss his worthless a*s and that translates into poor management because what kind of manager is going to have a good day when Ben is the kind of guy you have to answer to and his sh*tty cubicle job is all you have to aspire to (in some cases) after ten plus years. *Shudder* no wonder you Southwest students are so frustrated. The turnover rate is suffering because the school is filled with worthless, incompetent morons selling a sh*tty product. Good luck with that.
mr rik
miami,Florida,
USA
GCUStudentResolutions
Phoenix,Arizona,
USA
Please contact our Student Resolution Team
#4UPDATE Employee
Mon, May 23, 2011
Grand Canyon Universitys Student Resolution Team works to facilitate resolutions for GCU students. To report an issue or complaint, you can reach the Student Resolution Team directly by emailing [email protected] or calling 602-639- 8035 with the details of your issue and someone will reach out to you via phone or email within one business day.
Thank you for giving us the opportunity to resolve your issue.
