- Report: #1011227
Complaint Review: Grand Mayan - Mayan Riviera Select State/Province
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Author Confirmed
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Grand Mayan
Mayan Riviera, Select State/Province, United States of America
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Web:
www.vidavacationclub.com
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Grand Mayan VIDA Simply remarkable lies. Scam beyond belief Mayan Riviera, Mexico
We have just returned from a vacation in the Mayan Riviera, and I felt compelled to add these comments because although we did not buy, every trick, ruse and remarkable lie mentioned in all the posts were used to try to sell us this "real estate" (time share or point system ppears to be pass., now they are selling real estate. We spent 4 hours with 6 different "sales rpresentatives", each becoming increasingly aggressive. We were basically called idiots for not buying. The price came down from about $45,000 to $7,000 for 2 weeks/2 bedroom lock-off for 100 years plus the value of trading in our existing timeshare. We were promised rental income ($1,800 per week), two for one (for all sorts of accommodations including suites in Paris and London), extra weeks for 10 years just for the rental market, and were told how lucrative this investment would be. We thankfully walked away because we really could no longer believe any of the promises and could not stand the constant badgering and passive aggressive behaviour when we had listened and said no. We were not given our "gifts" except for the free all-inclusive week with RCI. Guess what, we can't access the site with the ID and password provided. We did go into town to claim the promised tequila bottle...
But the real reason I had to write is that after looking at all the posts, I had to respond to the lovely "Customer Report Representative", Karen Rose, who is surely aware of the sales practices but still has the nerve to state the following in reply to people who have been ripped off for many thousands of dollars:
"Please bear in mind that as stated in your contract, the company makes no representations regarding the market for vacation ownership rentals, nor recommends buying this product for rentals or investment. Not only is this included twice within the body of the contract, but it is also included in the summary outline which you initialed more than once. I would be happy to send you a copy of this legal binding agreement in which you acknowledge and release the company of anything related to the rental process."
I guess it does not matter what you say to people, over and over again, only what you bully them into signing. Shame on you and all the staff.
But the real reason I had to write is that after looking at all the posts, I had to respond to the lovely "Customer Report Representative", Karen Rose, who is surely aware of the sales practices but still has the nerve to state the following in reply to people who have been ripped off for many thousands of dollars:
"Please bear in mind that as stated in your contract, the company makes no representations regarding the market for vacation ownership rentals, nor recommends buying this product for rentals or investment. Not only is this included twice within the body of the contract, but it is also included in the summary outline which you initialed more than once. I would be happy to send you a copy of this legal binding agreement in which you acknowledge and release the company of anything related to the rental process."
I guess it does not matter what you say to people, over and over again, only what you bully them into signing. Shame on you and all the staff.
2 Updates & Rebuttals
SBrittany
Los Angeles,California,
Mayan Palace Timeshare Scam
#2Consumer Comment
Tue, October 08, 2013
I agree with you. My husband and I were blatantly lied to about the mayan palace timeshare membership benefits. We discovered later and have since been trying to get out of the contract; but they dont seem to care at all if the sales people has lied or has given wrongful information; we have stressed this out to their service department but they simply do not care. All they want is to force us to stay. Sooner or later youll probably get a response here from a "Customer Service Representative" trying to apologize and convince you to contact them, DO NOT trust them! they are not able to do anything regarding of your problem, they just want to "clean" their terrible reputation.
RoseW
Phoenix,Arizona,
United States of America
mayan palace scam
#3Consumer Comment
Tue, February 12, 2013
Mayan Palace sales tactics are hardcore and they will tell you anything you want to hear to get you into the contract and keep you in contract with them. They will explain you all the places you can go with your timeshare and how much you are going to love your vacations with them and how exclusive and prestigious its to own a Mayan Palace timeshare. What they fail to explain you is how the timeshare works and what are the real possibilities of traveling to those places., but at least you got out sound and safe. You should read this article about Mayan Palace:
http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/
