Alan
las vegas,#2Author of original report
Thu, July 20, 2006
This is the real deal on this situation. I first went to my bank to use the advise of this site to make a money demand under the "regulation E" rules. I filled out all the papers to that effect. My bank also cancelled my card and issued a new one which took about ten days to get. Also I emailed the States Attorney General about these, so obvious crooks. I included in my email as many of the other reports I could get in the attachment file. Now since all the right people are notified I wait for a response. About a week and a half went by when I get this message on my cell that someone from GSA is going to look into this problem and try to correct it. I did not respond to the call because I felt that enough of these people was enough. When I went to my bank again to check on my account status, about ten days later, I was surprise to find out that all the funds had been replaced. Including the original $3.97 for the CD, which I kept in case I ever need to use it as evidence in a suit. I in no way ever intend to use this except for the purpose of a civil action if they continue ripping people this way. I am on watch to track any more claims, of this type, against this entity. If I find they continue this tact I will again ask the States Attorney General to consider taking these people down. Although my situation has changed, since my first report, I am not so sure that others will have the same result. I would be the first to suggest that, anyone having been a victum of this ploy to contact your bank as advised by a report on this site. Second I would suggest that you also contact your States Attorney General since they are there to handle this kind of ripp-off. Make copies of all the reports on this site to include with your filing. Please feel free to use my report as well. Also some advise I took from this site which I believe was a help at the bank was the offer to show them this site and let them see for themselves, the amount of people being taken this way by these scam artists. I am happy to say that I have no other dealings with GSA for any reason except to watch for new evidence of continued looting of peoples personal bank accounts. If I do see this, I am saying right here and right now, I will not stop at anything to see GSA, there Reps. and anyone connected to them, taken to court and dealt with as severely as possible for this scam. Thanks Ripp-Off.com for being here and for the very good advise that I got from using your site. Regards.
Ryan
St. George,#3UPDATE Employee
Sat, June 24, 2006
First and foremost I would like to offer an apology to Alan for the inconveniences caused to him from purchasing our product. I personally will be looking into the recording of the sale to see where we failed him in the disclosure of the free trial period membership that came with the free product he paid shipping and handling for. I am also concerned about his experience with our customer service staff and will be addressing these issues as well. I called Alan today (Saturday 06-24) and left him a message offering my apologies as well as explaining to him that I had refunded all charges to his account and that it had been closed to insure that no future billing would take place. I also left him my cell phone number of 435-773-1795 so that he could contact me if needed. Once again, my sincerest apologies to Alan,