- Report: #1168201
Complaint Review: Grantham Universlty Online - Select State/Province
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Author Not Confirmed
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Grantham Universlty Online
Select State/Province, USA
Web:
grantham.edu
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Grantham Universlty Online OMG KS
i ENROLLED AT GRANTHAM AS A GRADUATE STUDENT AND EVERYTHING WAS SMOOTH. THEN WHEN IT WAS TIME FOR MY FINANCIAL AID TO BE PROCESSED; EVERYTHING WENT TO HELL!!!! I WAS AWARDED $6566 TO PAY FOR MY CLASSES AND WAS SUPPOSED TO BE REFUNDED $4395 BUT I RECEIVED A REFUND FOR $1078!! I CONTACTED THE FINANCIAL AID OFFICER AND SHE SAID I ONLY QUALIFIED FOR HALF THE LOAN MONEY BECAUSE I WASNT ATTENDING FULL TIME. I POINTED OUT TO HER THAT I AM A GRAD STUDENT AND FULL TIME HOURS ARE 6 CR HOURS IF I WERE AN UNDERGRAD I WOULD BE CONSIDERED TO BE PART TIME. SHE PLACED ME ON A VERY LONG HOLD AND CAME BACK TO THE PHONE AND SHE STATED SHE HAD DONE MY FINANCIAL AID AGAIN AND THAT IS ALL I GOT AND THAT I AM READING INTO IT TOO MUCHA ND I CANT BE GIVEN MORE AID THAN THE COST OF MY ATTENDANCE. i WAS NOT ASKING FOR MORE LOAN MONEY I WAS ASKING FOR THE REST OF MY LOAN MONEY!!!! I ASKED TO SPEAK TO THE FINANCIAL AID SUPERVISOR AND HE ALSO SAID THE SAME THING SHE SAID!!!! IN THE MIDST OF THE LOOOOONG PHONE CALL I RECEIVED AN EMAIL FROM THE FINANCIAL AID OFFICE STATING THAT I HAD EXCEEDED MY UNDERGRADUATE STUDENT LOANS AND NEED TO CONTACT THE OFFICE TO DISCUSS OTHER PAYMENT OPTIONS!!! I MADE A 3WAY CALL TO THE NATIONAL STUDENT LOAN DATABASE TO ASK THEM HOW MY FINANCIAL AID WAS BEING PROCESSED AND I WAS TOLD THAT THE SCHOOL WAS PROCESSING IT AS AN UNDERGRADUATE LOAN AND NOT AS A GRADUATE LOAN!!!! THE FINANCIAL AID REP SAID THAT WAS NOT CORRECT AND I MUSTVE CHANGED THE INFORMATION ON MY FINANCIAL AID APPLICATION BUT THAT IS IMPOSSIBLE IF THE SCHOOL IS PROCESSING IT!!!! I STILL NEVER RECEIVED THE REST OF THE LOAN MONEY! FINACIAL AID NEVER ANSWERS THE PHONE NORE RESPOND TO ANY MESSAGES!!! AND TO TOP IT ALL OFF THE CREDITS ARENT WORTH A PENNY SO ITS POINTLESS FOR ME TO ATTEND THIS SCHOOL. i WILL FIND A REAL ONLINE COLLEGE TO ATTEND!!!!
