Dale
OakHills,#2Consumer Comment
Fri, April 24, 2009
False accusations???!!!!! How come so many feel the same way????????.You say you can't process a refund if it has been disputed!!! You won't even process a refund until we "TRY"your product for specified amount of time!!!! I for one have no interest in defrauding the government for any grant for any reason!!!!! By holding our money for free and using it is a complete scam.Besides,I know I cancelled but you guys swear I didn't,and you still have my money YOU RIPOFFS.Oh,buy the way,I have reported you to the BBB,Rancho Cucamonga Mayors Office,and the the Sheriffs Dept.
Dale
OakHills,#3Consumer Comment
Wed, April 22, 2009
Check out Denny's Story from Murray Utah.He has placed all the contacts in there we should be contacting! Incidently...their address is 10134 6th St.Rancho Cucamunga Ca,91730
Grantoneday Customer Relations
Rancho Cucamonga,#4UPDATE Employee
Tue, April 07, 2009
Firstly, we absolutely DO NOT change charges we've made to anyone's account. The second charge is, as stated under terms and conditions, a monthly service charge (which you agreed to previous to submitting your application). Just to infor you, we are unable to process any refunds to anyone who has put a dispute againt the charge with their financial institution. This is per our agreement with Visa and Mastercard. If you have any further questions or comments please contact us directly.