Jwins
Yelm,#2Consumer Comment
Tue, December 23, 2008
I unfornately fell victim to this 'Grants For You Now' scam. 1. I was interested in learning more about grant writing and acquiring funding. 2. 12/14 I applied over this site and received confirmation email from [email protected]. I agreed to $1.99 only in monthly charge. 3. 12/23 Recieved 1 charge for $94.89, and another charge for $49.50 with charges listed by GrantsforyouToday (866) 481-8977 and one other name. 4. We called and explained we did not apply for their extended or extra services supposedly generating these charges but they claimed we did. (I distinctly remember not signing up for these services, only the service for $1.99/per month). 5. We learned from the customer service at Grants For You Today that their company is differnet than the one we signed up under, and charges are non-refundable, but we can cancel. 6. We've emailed several times, received no response by email. 7. Called several times, waited up to 30 minutes, only received one answer, since. The were not cooperative, and seemed confrontational, not willing to let us explain our problem. ***SOLUTION:. Anyone who signs up for this program must cancel immediately!! Cancel the debit card you used to submit the order, becasue they will continue charging it. This is a scam.***
Steve
Roseville,#3Author of original report
Tue, December 23, 2008
Update as of 12:15PM...I've managed to talk to two representatives at the office, who were surprisingly helpful. I also received an email from a supervisor who has thus far refunded HALF of the total cost. The representative (not the supervisor in the email) said the other half would be refunded upon the end of the term. I said this would not be acceptable, and would need the entire amount reversed (thereby taking 24 hours per my bank, not the 3-5 days that a credit would) today. I was told that I would receive a call from the supervisor before 1PM, so we'll see what happens.