- Report: #1134519
Complaint Review: Gratefulbuys - Hollywood Hills California
Reported By:
Gratefulbuys Can Suck It -
Irvine, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Gratefulbuys
Hollywood Hills, online only Hollywood Hills, California, USA
Phone:
(866) 707-1408
Web:
www.gratefulbuys.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Gratefulbuys AKA Mrpisser, gratefulbuys, gratefulbuys online seller, Jay M, Jerry G Cheat, steal, scam, rip off, threats, harassment, stalk, refuse return, horrid customer service Hollywood Hills California
I ordred from this individual on Amazon. It took 9 days to ship. After 6 days, i emailed to inquire why shipping was taking so long. They told me my package had been rerouted form the Post Office. 5 days later I got my package. The date on the shipping label was the day after I contacted them. Granted, the item was shipping only about 50 or 60 miles, so even at parcel select, it should take 4 days. This was a first class mail item, 2-5 business days, standard.
After I received the item, it was defective. I sent it back for a return. I left negative feedback on amazon for the seller, and they started harrassing me. He called and threatened me. He left several messages on my cell phone voicemail, and started threatening to come to my house via email, if I didn't stop the return process. Amazon ended up crediting my card, and giving me 25$ on top of the return price of the item. the seller has since changed his name on amazon.
They are just bad business people, period, and rude as h*** to anyone. Spend time shipping on time instead of stalking people and you may do better business.
I had to call the police and file a report for harrassing communications. I have the police report number but since the seller is staling me from amazon to YELp to here, I can't put it up publicaly.
THe owner conintues to stalk and harrass me, calling me from fake numbers. It is sad and scary.
1 Updates & Rebuttals
Terry
Redondo Beach,California,
Picture proof of this stalkers actions
#2REBUTTAL Individual responds
Tue, April 01, 2014
This is a troubled individual with disturbingly obsessive psychopathic behavior.
He is disgruntled about a purchase he made on Amazon almost a full year ago. He bought a marijuana concentrate pen from us on Amazon in May of 2013, and tried to return it all oiled up after months of use for buyers remorse claiming it didn't work. When Amazon rejected his claim he began an 11 month terror of writing fake reviews about us on Yelp under about 25 fake profiles he created.
Eleven months later, as inconceivable as it may be, he's STILL creating fake reviews about this same experience on an almost daily bases.
Matthew attempts to deflect all this by fabricating stories of us stalking threatening and harassing him via phone and email, and the numerous police reports he claims to have filed as a result. What Matthew fails to understand is that his 11 month running obsession has personally been brought to the attention of police detectives.
Matthew's obsessive and disturbing actions also included a letter he sent us through yelp messages threatening to burn down our store (thankfully we're online), calling us "F******", and saying he'd like to laugh while we lay in a pool of our own blood. (SEE PICTURES)
It's sad that someone would allow buyers remorse or even a legitimate negative buying experience to consume their life to this extent, and be so out of touch with reality as to spend eleven months+ obsessively trying to retaliate against a seller. He's under a delusion that we reply to every single one of his hundreds of reviews, but what he fails to realize is that Yelp just keeps removing his reviews and thankfully as soon as he posts a new one Yelp automatically attaches our reply. Aside from the annoyance, it's truly unfortunate that someone is so disturbed mentally. All over a $25 vaporizer. You'd think a year later, at some point it would be time to move on with life.
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