They are reluctant to accept returns after offering a 30 day trial period. Shoes were not stated size and did not fit. Were tried on several minutes on a carpet. Company claimed they could be used more extensively but claimed they were returned in a not new condition. They were new except for walking on a carpet for 5 minutes. They then agreed to return the full amount but my credit card was not credited. Will probably dispute the credit card a the company is tring to cheat me.