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  • Report:  #1078235

Complaint Review: Great Vacations Club - Internet

Reported By:
kathy - nottignham, Other,
Submitted:
Updated:

Great Vacations Club
Internet, Mexico
Phone:
usa 18664477309
Web:
www.greatvacationsclub.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I took out a membership $2000 with Great Vacation Club who promised budget week vacations globally and cruises.... to date i have not been able to use my membership to secure a vacation  .... i have seen many reports on the www of other victims of this scam.  i wish to know if i can obtain a refund of the funds i have lost due to this scam.

 

kathy davies

[email protected]



4 Updates & Rebuttals

ThomasR

Dallas,
Texas,
Mayan Palace Timeshare Scam

#2Consumer Comment

Wed, October 16, 2013

Unfortunately, the Mayan Palace timeshare sales in Mexico are in its majority a huge scam. The OPC, the one on the street inviting you makes $250-$350 per couple...so be sure he tells you any lie there is. Timeshare sales people are rotating from place to place and mostly alcoholics that look for their 8% comission. We were surprised how they work, like sharks, and some are really good showing numbers, benefits, etc...If i did not know, i probably would have bought. Be careful and NEVER make a decision the same day!! They love this, just tell them that you need to think about and they will throw in all they have..that is the sign that someting is not quite right...


ThomasR

Dallas,
Texas,
Mayan Palace Timeshare Scam

#3Consumer Comment

Thu, October 10, 2013

I just want to begin with saying that my loving wife and I exchanged RCI points for a trip to Mayan Palace Riviera this past April. We get there and find the place is stunning and the service is top notch. First day there we commit to the 1.5 hour sales pitch during what they call “buyers week”. Well, in the end it was 5 hours and a majority of the presentation was focused on how these units are investments and that they give you “flexibility” in an extra week to use as a rental. The rental income was presented at $1700 net income after maintenance fees were taken out. We bought into the idea….it sounded great.

Upon returning home I researched renting these units and found that they rent for far less than they stated repeatedly in the presentation. I have obtained training material that Mayan employees use explaining in detail how they leverage this with vacationers, then skim over the disclaimer sentence that is listed in the mounds of documents. This fraud has to stop. I would not have entered into this agreement if they had been truthful about this. They describe the rental agencies as partners verbally and that you get your rental check quickly in 60-90 days, which is not true. They used scratch paper to show you the money you would make renting these units and how fast they would pay for themselves, which was untrue. There was no mention of any cancellation period during the presentation, so by the time we arrived home and called to cancel our agreement….we were told it was past the 5 days. I have called and talked with a number of people.

To date they have been unwilling to cancel and refund our credit card. A complaint has been filed with the Mexican Government, Profeco and FTC. If you go to any Mayan Palace timeshare resort, PLEASE do not get caught it the misleading sales pitch!!! Just enjoy the resort....


kathy

nottignham,
Alabama,
Great Vacations Club - membership scam

#4Author of original report

Tue, October 08, 2013

This posting is further to my previous posting regarding the above mentioned matter.

I would like  to advise that this matter has been resolved and the company has provided a suitable solution to my claim.


kathy

nottignham,
Alabama,
Great Vactions Club - Resolved Matter

#5Author of original report

Fri, October 04, 2013

I HAVE RESOLVED THIS MATTER.

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