mr rik
miami,#2Consumer Comment
Wed, May 25, 2011
Im GLAD I never used these guys!
Be sure to post when (if) you get your money back.
Green Dot Corporation
Monrovia,#3UPDATE Employee
Wed, May 25, 2011
We truly apologize for your experience and assure you we are here to help. Green Dot understands the importance of our customers' need for immediate access to their hard earned money. However we must comply with regulatory requirements for the monitoring and prevention of unusual card activity. "Unusual activity" is defined as compared to the vast majority of our customers' ongoing card usage. Green Dot is committed to assisting all customers whose card activity is not in compliance with our policies and to satisfactorily resolve their issues. Most cases will require a thorough investigation; we apologize for the timeframe this takes. We hope all your issues have been resolved, if you need further assistance, you can also contact us directly at [email protected], please provide your full name and contact number.