- Report: #956553
Complaint Review: Greendot Debit Card - Monrovia California
Reported By:
marbleceller -
sulphur springs, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Greendot Debit Card
P.O.Box 1187 Monrovia, 91017 California, United States of America
Phone:
888-267-9413
Web:
Greendot.com
Categories:
Business Rating:
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Greendot Debit Card They will help other companies steal you money for a kickback Monrovia, California
On 9/17/2012 A company(Directv) debited my account between 25 and 30 times as supposedly I had an outstanding balance with them.Not true, my business with Directv ended on 5/27/2012, their equipment was returned 6/4/2012 and I didn't hear another word until September when they began debiting my account.First, on 9/10/2012 they took $11.29 and then the 17th they emptied my account at Greendot to the sum of $48.05 (every dime I had in there).
I contacted Greendot the minute I discovered the debits and Greendot refunded the $11.29 instantly but I had to file a dispute on the $48.05,which of course I did. Keeping in mind that I had been with a new cable company since the end of May 2012 and was using the Greendot card to pay that bill, as I did with Directv, however,I was not then or now on autopay status as I pay month by month on all my bills.Autopay almost never works and I like to know when my money leaves my account so every company I deal with must have my permission each and every time I pay my bill.
After Directv debited my account between 25-30 times on the 17th, they finally narrowed down my account and drained it.This means that they were just putting in random amounts until they hit the amount that was approved,ALL I HAD!
Almost 5 weeks after I disputed the debit Greendot sends a letter saying it was a ligit debt and I'm just screwed.I NEVER authorized ANYONE to drain every penny I had or Directv.Needless to say that I cut the card up because it is a matter of trust.I paid my bills with it and made usual deposits of between $500 and $750 every month so I guess I was lucky it was only $48. Still, burned is burned and I got burned.
I contacted Greendot the minute I discovered the debits and Greendot refunded the $11.29 instantly but I had to file a dispute on the $48.05,which of course I did. Keeping in mind that I had been with a new cable company since the end of May 2012 and was using the Greendot card to pay that bill, as I did with Directv, however,I was not then or now on autopay status as I pay month by month on all my bills.Autopay almost never works and I like to know when my money leaves my account so every company I deal with must have my permission each and every time I pay my bill.
After Directv debited my account between 25-30 times on the 17th, they finally narrowed down my account and drained it.This means that they were just putting in random amounts until they hit the amount that was approved,ALL I HAD!
Almost 5 weeks after I disputed the debit Greendot sends a letter saying it was a ligit debt and I'm just screwed.I NEVER authorized ANYONE to drain every penny I had or Directv.Needless to say that I cut the card up because it is a matter of trust.I paid my bills with it and made usual deposits of between $500 and $750 every month so I guess I was lucky it was only $48. Still, burned is burned and I got burned.
