- Report: #1178278
Complaint Review: GreenDot - Nationwide
-
Author Not Confirmed
Why?
GreenDot
Nationwide, USA
Phone:
866-652-4611 ext 5309
Web:
www.moneypak.com
Categories:
Business Rating:
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GreenDot GreenDot MoneyPak THIEVES, FRAUD, ROBBERS Pasadena California, Nationwide
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Paid $60.00 for a Greendot MoneyPak. Card promises money to be available in about 10 mins. Used the phone number on the back of the card to place money on my debt card. Spent two days and hours on the phone with my credit card company, and the phone number on the back of the Moneypak card, which only takes you to a computer. Filed a dispute with MoneyPak. Received numorous calls from MoneyPak, per my caller ID, where they would hang up the phone as soon as you answered it.
Filed a police report for fraud. Looks like I'll never see my $60.00.
1 Updates & Rebuttals
Green Dot Corporation
Monrovia,California,
Green Dot Corporation Response
#2UPDATE Employee
Tue, September 23, 2014
We apologize for the experience. If you had an issue with a MoneyPak you purchased, please visit https://www.moneypak.com/Help.aspx for MoneyPak support. Also keep in mind that when you use a Moneypak, it should only be used with businesses on our approved list, which you can find at www.MoneyPak.com. If anyone else asks for your MoneyPak number or information from your receipt, it’s probably a scam. Don’t give your MoneyPak number to pay for something you buy through the classifieds or to collect a prize or sweepstakes. Do not give away your receipt information to another party either. If you give your MoneyPak number or information about the purchase transaction to a criminal, Green Dot is not responsible for paying you back. Your MoneyPak is not a bank account. The funds are not insured against loss. -Green Dot
