Complaint Review: Greenway Ford - Orlando Florida

My wife and myself have owned several Ford's through out the years but none with a cost beyond money.We shopped online and found a great price with Greenway Ford. After being assured that the car and great price were real the customer service reps. We decided to make a 120 mile round trip drive and test drive and see the 2016 Mustang Eco. Got to the dealership and was immediately shown the car and then we went for a test drive. Let's sit down and work numbers and I said sure after all I had done business with Greenway Ford before and felt satisfied when I purchased 3 vehicles prior to this one.We start out high and I understand,not this time sir. We apologize but there was a mistake on the price tt hat you were told you could purchase the car for. It is going to cost you $28,000 not the $27,700you were told. Not my problem the mistake was made by the dealership.I will b e right back,sales person comes back with who he said was his supervisor Theresa Hordge. She assured there would not be a problem with honoring the price we will get it in your price range I am a woman of my word and I am not known as a liar. Well thank you me and my wife and stepson said. Salesperson turned the paperwork over to the finance manager.Come in Monday or we could do it by phone if you like.We have appointment Monday morning at the hospital my wife has cancer and we have to come to Orlando for her appointment.The finance manager explained to us that he was unable to talk personally with anyone at the banks on a Saturday,I will be able to shop for a better rate by phone.Oh yes don't come in until around 12:00pm because I need a little time to make calls and I will not be in until 10:30am. We will see you then,we might be a little early if things go faster then planned. Monday morning 9:30am we were called by the dealership as we pulled into the parking lot,I notified her that we he'd just pulled in.So we check in at the customer service counter and shortly after we were approached by a gentleman by the name of JoseCoton Internet director. He proceeded to tell us that they would not be able to do anything for us without $7000 and $600 a Mon,sorry goodbye.Why am I talking to yo we are supposed to meet with the finance manger Ezekiel at 10:30am.No your not I spoke to his supervisor and he told me we can  not do anything.Mr.Cotton was not only rude he did not care and Ezekiel Supervisor was also not willing to come out of hiding nor was Ezekiel who found out later was told by his supervisor not to approach us.Although he sold us a car a year and a half ago.I asked Mr.Cotton for a new car sales manager,he said okay.In comes David Nelson director of customer relations.He told us that it was our credit and no phone calls need be made. I explained to him that my credit score was 2 points lower than for this purchase and they were not going to make any exceptions. I tried to explain to him that if the vehicle price had not been raised from$22,700 to more than $28,000 there would not have been any problem. He told my wife and myself before closing that they were not in the business of losing sales and I replied your not in the business of losing money. He put fuel in my car and apologized for wasting 2days of our time and the great game of hide and seek.I have contacted Ford,a false advertising attorney,local news channel and now rip off report. I have emails,witnesses, business cards and some video of the documents they would let me see and video of some of the conversations that took place. If there is any help for us out there I am open all possible.