- Report: #1416266
Complaint Review: Groupon -
Reported By:
melw -
Dallas, TX, other, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Groupon
United States
Web:
www.groupon.com
Categories:
Business Rating:
(0)
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Groupon Dyson **WARNING** Groupon sells damaged Dyson vacuum as Certified Refurbished
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I purchased a "certified refurbished" Dyson V8 from Groupon. ($400-All sales Final) Although the vacuum does function, the Carpet attachment was badly scratched and should have never been re-packaged for sale to another Customer. When I contacted Dyson the next day about the issue, they explained that they would not replace it without charging me.
I attempted to leave this feedback on the Groupon website as a 2* review, but Groupon censored my review and rejected it, twice.
I emailed Groupon Customer Support and 2 days later recieved a canned reply with instructrions on how to leave feedback (as if they didn't even read my complaint)
I am stuck with this vacuum. It was supposed to be a Christmas gift.
