SBrittany
Los Angeles,#2Consumer Comment
Tue, November 12, 2013
I was convinced by Mayan Palace timeshare salespeople that an upgrade to my timeshare from Mayan Palace to Mayan Place Regency would make it easier to rent and more saleable. I entered into a contract for $6,720.00 to complete this upgrade. I have since learned that this upgrade is doing nothing for me as I try to sell and rent the unit. The list of benefits is this:Elite Reservations rental program (which I had available before),RCI enhanced pkg, certificates for cruise and vacation discounts, 50% off golf green fees (previously it was 20%), senior certificare (I'm NOT a senior), no mandatory maintenance fees after 5 years if I don't use the property?? Lots of free extra benefits and vacation bonuses but nothing tangible. I owe a cash out of $4,368.00. I wonder what the consideration of this contract is? I have all the paperwork and had to email the sales office to get a list of benefits I paid for.
dalsmith
United States of America#3REBUTTAL Owner of company
Sun, January 06, 2013
Time shares are a scam! Knowing this I was very careful, so I thought, about maintenance fees.
When purchased I was told that maintenance fees would not be assessed unless intended use was reserved. During the fast paced signing I neglected to read the maintenance agreement fully.
Instead I faced the most unscrupulous sales people I have ever met. Shame on me for missing such an important contract issue. I trusted a snake! Don't let this happen to you!
RoseW
Phoenix,#4General Comment
Thu, December 06, 2012
Mayan Palace sales tactics are hardcore and they will tell you anything you want to hear to get you into the contract and keep you in contract with them. It is too common for the sales representative to offer you an upgrade if you already own a timeshare with them.Most of the Mayan Palace Timeshare Scam being committed by the Sales representative is that they dont let their buyers know they have a 5 days cooling period if they wish to cancel; instead, they repeatedly tell they buyers once the contract is being sign there is no cancellation period. Mayan Palace sales representative also offers a trade-In, letting the buyer believe that Mayan Palace is going to take their other timeshare and sell them for them and deducting the cost of their new timeshare with Mayan Palace, but at the end you end up owning two timeshares and payments due for Mayan Palace turning it into in a double Mayan Palace timeshare Scam. This is a forum with more legal information about the company and people's complaints:
http://www.timesharescam.com/resorts-black-list/3-mayan-palace-timeshare-complaints/
ev18327
Geneva,#5Author of original report
Fri, October 19, 2012
Vida Group has responded to my complain prompt and settled my case