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  • Report:  #242723

Complaint Review: GSA/ And Affiliates - Nevada

Reported By:
- Peyton, Colorado,
Submitted:
Updated:

GSA/ And Affiliates
Grantresearchassistant.com Nevada, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I as many other have stated grant research assistant and there affiliates GSA, made unauthorized debits to my account when actually i only purchased the CD , they are fraudulant there is no login on any of the web pages, the have been debiting my acount for 7.95, 5.95, and 29.95 and they provided no services, i have called all three of them and to my suprise they are the same darn company , they ripp people off with the eloure of a CD to help find governmnet grants, non of them speak proper english and are avasive when you ask questions,just thought I should vent and report this bad business to the world as a whole.

Josephine

Peyton, Colorado
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.


4 Updates & Rebuttals

Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#2UPDATE Employee

Fri, May 25, 2007

First of all let me offer my sincerest apologies to Josephine. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. It is also disclosed in the Terms and Conditions of the offer which you must agree to prior to ordering. The trial period is free for 14 days and we would not have charged Josephine had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. Second, If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. If you'd like to cancel using the customer service line it is 866-396-5718. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.


Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#3UPDATE Employee

Fri, May 25, 2007

First of all let me offer my sincerest apologies to Josephine. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. It is also disclosed in the Terms and Conditions of the offer which you must agree to prior to ordering. The trial period is free for 14 days and we would not have charged Josephine had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. Second, If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. If you'd like to cancel using the customer service line it is 866-396-5718. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.


Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#4UPDATE Employee

Fri, May 25, 2007

First of all let me offer my sincerest apologies to Josephine. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. It is also disclosed in the Terms and Conditions of the offer which you must agree to prior to ordering. The trial period is free for 14 days and we would not have charged Josephine had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. Second, If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. If you'd like to cancel using the customer service line it is 866-396-5718. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.


Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#5UPDATE Employee

Fri, May 25, 2007

First of all let me offer my sincerest apologies to Josephine. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. It is also disclosed in the Terms and Conditions of the offer which you must agree to prior to ordering. The trial period is free for 14 days and we would not have charged Josephine had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. Second, If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. If you'd like to cancel using the customer service line it is 866-396-5718. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.

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