- Report: #196676
Complaint Review: Gsassistant - Las vegas Nevada
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Gsassistant
gsassistant.com Las vegas, Nevada, U.S.A.
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Gsassistant ripoff Las vegas Nevada
I ordered this cd from this company & never recieved it.I've tried to contact them via their website & got no responce.
I got charged the $3.97 s/h fee then after the 14 day free trial I'm being charged $49.95 a month & still have not recieved anything from this company. This is obviously a very dishonest company charge your credit card every month but dont provide the specified products that you ordered in the first place.
Jeff
Jacksonviille, Florida
U.S.A.
I got charged the $3.97 s/h fee then after the 14 day free trial I'm being charged $49.95 a month & still have not recieved anything from this company. This is obviously a very dishonest company charge your credit card every month but dont provide the specified products that you ordered in the first place.
Jeff
Jacksonviille, Florida
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Tue, October 17, 2006
First of all I want to offer my apologies to Jeff. It is not our policy to have our clients pay for the shipping and handling of a free CD and then not receive it, and then get billed for the bonus material that accompanies the CD. Unfortunately, I haven't been able to locate an account for Jeff, but I would like to help him with the resolution he is seeking. For customer service you may call 866-370-7270 and they'll be happy to cancel your account. If you've already tried our customer service department and feel like you weren't treated fairly please call me ASAP and I will address your concern immediately. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. I demand that our company provides professionalism and respect to our clients and when we fail them in this or any area I would like to resolve it. If you are another client reading this and you feel we've failed you in some way please contact me ASAP so that I can help you resolve your concerns. Sincerely, Ryan R.
