- Report: #1490775
Complaint Review: Guild Mortgage - San Diego 5898 Copley Dr
Reported By:
Widow with Children -
Oakley, CALIFORNIA , United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Guild Mortgage
San Diego, 942111 5898 Copley Dr, United States
Phone:
(8005606330
Web:
Guildmortgage.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Guild Mortgage Guild gave me a Forbearance because I lost my job. It was 9 months without making a mortgage payment, but as soon as it was over made me reapply for my own home loan. Then denied me and have been trying to foreclose on my house ever since. San Diego 5898 Copley Dr
I had a home loan with Guild Mortgage and lost my job. I talked to Guild Mortgage about my options. Guild said they would give me a 9 month forbearance, to give me time to get back on my feet. I told everyone how wonderful Guild was for helping me by giving 9 months. But After 9 months Guild said now that I owe them a past due amount of $34,000 and I would have to reapply for my home loan.
I did and Guild denied me, saying I couldn’t afford to pay the mortgage now because the added in the Forebearamce past due amount. I had to go into Chapter 13 Bankruptcy to save my home. My original Mortgage was $1950. I am now paying $3,650 and was paying $3400 for the 2 previous 2 years.
Guild said I couldn't afford to pay $1950. +500. So how is it that I have paid $3,400 a month for Two Years in Bankruptcy. It’s a scam. Guild set me up to owe money. I had no idea they would make me reapply and deny my loan application. Guild was going to keep almost 4 years of Mortgage payments and then take my house!
They have objected even in my bankruptcy, numerous times, causing my case to be dismissed. I had to reapply. In the meantime I am paying additional lawyer fees. To get out of this horrible situation a family member offered to pay Guild 100% of the past due amount. Guild said no. Guild said I now owe $20,000 in late fees and legal costs.
The bottom line is don’t trust them. I was set up. That Forbearance was not to assist me. It was a set up so that I owed so much I would lose my house. The Bankruptcy payment of $3650 is breaking my back but it is better than Guild Stealing my house!
2 Updates & Rebuttals
Ryan
San Diego,California,
United States
We're here to help
#2UPDATE Employee
Mon, April 06, 2020
My name is Ryan and I work for Guild. I am very sorry to hear that you have had this frustrating experience. If you would like for me to look into your situation further, please contact me at [email protected] with your application information and the details of who you were working with.
Jim
Anaheim,United States
Do You Understand What a Forbearance Is?
#3Consumer Comment
Thu, January 23, 2020
I get the suspicion you had no idea what a forbearance was? In short, the bank decides that you don't have to pay your monthly mortgage (in this case) for a specific period, which was 9 months. What you didn't know clearly is that they take the 9 months of payments, charge you more interest, and then tack it onto your existing mortgage.
Given the amount of the forbearance, they then make you requalify for your loan, which the bank determined the answer was that you didn't qualify any longer. It is the statement, "I had no idea they would make me reapply and deny my loan application that made me think you had no idea. This is common with a forbearance.
The reason they fought your bankruptcy is that they were making 100% sure that your debt would not be discharged in bankruptcy, so yeah I can see them fighting this.
To get out of this horrible situation a family member offered to pay Guild 100% of the past due amount. Guild said no. Never mind what they say. Take the funds yourself and slowly pay the amount off. It stinks but that's what a forbearance results in.
Once the mortgage gets down to a specific amount that you think you may now qualify for a mortgage, then I would go to another institution, qualify for a new mortgage, and then pay off the 1st mortgage. Best of luck to you...
