- Report: #438224
Complaint Review: Gurney's Seed & Nursery - Lewisburg Ohio
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Gurney's Seed & Nursery
gurneys.com Lewisburg, 45338 Ohio, U.S.A.
Phone:
513-354-1492
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Gurney's - Gurney's Seed & Nursery Refuse to Issue Refund on Plants in a Timely Manner Lewisburg Ohio
On January 13 2009 and on February 5 3009, I placed orders for vegetable plants, flower plants and seed. According to the shipping schedule for the pepper plants, they were to be shipped 3/16/2009.
After waiting 10 days after the expected plants to arrive and no email informing me they had been shipped, I called Gurneys to find out why they had not been shipped yet as my entire vegetable garden was planted except for the pepper plants. I was informed that the plants were due to be shipped anywhere from late April to the middle of May, much too late for planting in Zone 8.
I canceled the order on the pepper plants and was informed that a *credit would be issued after everything I ordered all year was sent...when I asked when the lilies and other flower bulbs I ordered would be shipped, they told me this fall after I had been informed they would ship this spring! Also, any future orders I place would hold up my refund *credit as it could only be issued if there were no orders pending!
Alas, I have close to $50.00 of my money being held hostage until this fall between the pepper plants and flower bulbs and I will probably be issued a *credit for merchandise for the 2010 season, which God only knows IF they would be able to ship then! Did I also mention that I still have to pay for the shipping of the cancelled order too?
I'm beginning to think Bernie Madoff had a hand in setting this company up!
Disappointed
Mitchell Co., Georgia
U.S.A.
After waiting 10 days after the expected plants to arrive and no email informing me they had been shipped, I called Gurneys to find out why they had not been shipped yet as my entire vegetable garden was planted except for the pepper plants. I was informed that the plants were due to be shipped anywhere from late April to the middle of May, much too late for planting in Zone 8.
I canceled the order on the pepper plants and was informed that a *credit would be issued after everything I ordered all year was sent...when I asked when the lilies and other flower bulbs I ordered would be shipped, they told me this fall after I had been informed they would ship this spring! Also, any future orders I place would hold up my refund *credit as it could only be issued if there were no orders pending!
Alas, I have close to $50.00 of my money being held hostage until this fall between the pepper plants and flower bulbs and I will probably be issued a *credit for merchandise for the 2010 season, which God only knows IF they would be able to ship then! Did I also mention that I still have to pay for the shipping of the cancelled order too?
I'm beginning to think Bernie Madoff had a hand in setting this company up!
Disappointed
Mitchell Co., Georgia
U.S.A.
