- Report: #1308592
Complaint Review: h r Cream - Santa ana
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Author Confirmed
Why?
h r Cream
Santa ana, 92799 USA
Phone:
877 498 0225
Web:
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Business Rating:
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h r Cream hRCream Spanish fork, Utah I ordered online hr cream and another cream on the advertised free trial samples with shipping & handling of $4.95, no written terms of 14 days , no agreement that if it was not returned nor cancelled within 14 days, the full amount of $ 88 for the eye cream will be charged. Santa ana
After 20 days, a new package arrived, and because I left the country for 20 days, I did not get my credit card statement until I came back. I was horrified when I saw the $88.00 charged to my account for the eye cream alone. I called the company wanting to return the new delivery but the guy on the phone said it can t be returned nor cancelled. When I asked for the address, he won't give it, until I told him that I will report them to better business bureau. He still doesn't want to give the address , instead offered to send another delivery & confirm cancellation just so I won't complain. Still the first delivery was charged to my account, and the 2nd one, which totaled $176. O0 to my credit card. I want to have this company closed , what can I do?
