- Report: #1021587
Complaint Review: Haband Plus - Internet
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Author Not Confirmed
Why?
Haband Plus
Internet Internet, United States of America
Phone:
Web:
www.haband.com
Categories:
Business Rating:
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Haband Plus Charged $14.97 for VIP Plus program when placed an online order without my consent Internet
I was shocked to see $14.97 charge on my bank statement and realized that Haband has been charging me for 4+ months for a VIP Plus program that I never enrolled to begin with. I have Masters in Computer Science and work for an internet company and have been placing online orders for several years and would know if I am signing up for a program. I called the customer service and asked for a refund since I never explicitly opted-in for this program. The operator agreed to refund only 1 month of charge but not the rest. I am going to complain to BB and dispute the charges unless all my money is refunded. This site is a complete rip-off. Products were also of very poor quality. I would put this on my blog and everywhere to ensure no one less becomes a victim of this scam.
1 Updates & Rebuttals
arand
Middletown,Connecticut,
United States of America
Response to Complaint# 1021587
#2UPDATE Employee
Mon, March 04, 2013
We apologize for any inconvenience and would love to resolve this for you. Please mail us at [email protected], and a supervisor will assist you.
Thank you
Jessica
Haband VIP Plus Customer Service
