- Report: #362671
Complaint Review: Hairsisters - Chicago, Illinois Illinois
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Hairsisters
Chicago, Illinois Chicago, Illinois, Illinois, U.S.A.
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Hairsisters someone please stop this company Chicago, Illinois Illinois
Hairsisters kcompany does not follow their policy of purchases returns and refunds. They say they will give a certain percent off and they did not, then they threatened to charge my credit card some more just for the fun of it. i think it is unfair that companies have the leisure of stealing money from us and we have to go through a lengthy lawsuit to deal with them while they can just spoil our credit and harass us with collectors for no reason. This company was rude abusive, and do not do what they advertise.
Gena
chicago, Illinois
U.S.A.
Gena
chicago, Illinois
U.S.A.
1 Updates & Rebuttals
Hair Sisters
Niles,Illinois,
USA
Return Policy
#2UPDATE Employee
Tue, May 17, 2011
Dear Gena,
Our return policy has been stayed same in terms of accepting return items where we charge restocking fee for items coming back to us with missing tags, inside packaging and etc. However, we clearly state on our website when items are missing outside packaging or missing hair pieces we will return item back to customer and shipping and handling fee will be paid by customer.
So, if there is any return problem customer should contact us at (866)424-7747 and find status of it.
