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  • Report:  #197804

Complaint Review: Hanna Motors - Vancouver Washington

Reported By:
- Washougal, Washington,
Submitted:
Updated:

Hanna Motors
Auto Mall Vancouver, Washington, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
my grandaughter age 21 puchased an auto from Hanna Motors. On her way home it broke down 5 times. She called Hanna and they towed car back to lot. She said she did not want the vehicle and chose another off the lot. Hanna Motors charged her for first vehicle added it to contract, giving her trade in ect. She is young and her first time doing contracts. I told her to ask Hanna Motors how they could charge her for a vehicle she returned due to malfunction. Their reply was, it has already gone through the bank and been financed for you therefor you own it and nothing can be done about it. Very rude employees. I hope someone has some advise as we have been dealing with this for several months. thank you

Judith

Washougal, Washington
U.S.A.


3 Updates & Rebuttals

Stephen

Vancouver,
Washington,
U.S.A.
Rescind the deal now...

#2Consumer Suggestion

Sun, June 25, 2006

Ok,first,there is no real "as is" stipulation in this state. Even though dealers are permitted to post it on vehicles for sale. Call the Wa State Atty Generals office in Oly, Wa. right away and tell them you are requesting an arbitration hearing on this matter. They will be more than glad to help and when Hanna is contacted by the hearings officer, trust me, they will capitulate. They are aware that 97 out of 100 cases that make it to arbitration are decided in favor of the consumer. Its free, and a very powerful course of action. In the meantime, keep payments current, and give the system a chance, sometimes it does work.


Mark

Baltimore,
Maryland,
U.S.A.
Jim, you read it wrong

#3Consumer Comment

Sun, June 25, 2006

What the OP is saying is they took the first car as a trade in on the 2nd car, at a lower price than they sold it to her daughter earlier. There is no stolen vehicle. It is the equivelent of buying a new Chevy and later that day trading it in on a new Ford, you would lose a bunch of $$$. The daughter did get ripped off though, because if the car was bad it should not have been treated as a trade in. The only problem is she signed the papers, so now it is a done deal


Jim

Mobile,
Alabama,
U.S.A.
Your Daughter owns the car?

#4Consumer Suggestion

Sat, June 24, 2006

This is simple, if your daughter owns the car, call the police and report the "Stolen" car, when the police go to the dealership, if they cannot produce the car, they go to jail, if they can produce the car, they still go to jail. Either way, the dealership will now be falling all over themselves to either cancel the "She Owns it" first sale, or your daughter now has a second car. The whole trick here is that I bet what really happened is they fixed the car and sold it again (If so they're in really deep s**t) even if they still have the car, fixed or not, they're guilty of car theft. The idea here is to make them be cooperative, there's nothing like probably going to jail to change their attitude. Be sure to name the person who told you "She owns the car" as the thief, add the salesman too if it's not the same person, and the Manager/Owner (He's responsible for the salesmen) That should result in a very sudden "Change of attitude" be very wary of any pressure to "Settle Out Of Court" they've already proven they can't be trusted. Get her a lawyer, do this THE VERY FIRST THING I'll bet that any decent lawyer will fall at your feet drooling over a screw job like this of "Selling" and then "Keeping" the first car. I cant even name all the goodies here "Contract Fraud" "Auto Theft" "Theft by deception" "Loss Of Business Licence" I'm not a lawyer, and I'm drooling. Best end result (Pick One) 1. They cancel the first "Sale" and refund/refinance the one she has now (Watch for screwing with the contract, bring your lawyer or even better let the Lawyer deal with the new contract entirely) 2. They have already fixed and sold the first car (Your daughter now owns the dealership) 3. They have wholesaled the first car (Same result as 2, both cases they have sold a car thet do not own, see the beauty here, either they do own the car, (Contract fraud) or they do not (Auto Theft) Either way they're screwed. 4. They have simply put the first car aside and done no work (Not as good, but still guilty of theft by deception) here it's a bit more dificult, your daughter now owns a broken car, watch for "Fake" invoices showing "Storage Fees" But this is highly unlikely, odds are near 100% they've disposed of the first car one way or another. 4. All the papers "Vanish", (OOOH, I'm drooling madly here, Jail AND she owns the Dealership)First hang on to all your papers, only give out copies, if you've got a really safe place like a bank safety deposit box, copy everything and put the originals in the box, on second thought DO THIS RIGHT NOW It's very important to NOT give them any warning, no threats of a lawyer, that way they have no chance to "Dissapear" papers, first a lawyer, then a police raid (With Lawyer) Have fun. Keep us posted.

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