Complaint Review: Happy Rock Merchant Solutions TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Happy Rock Merchant Solutions is a direct lender. Happy Rock Merchant Solutions terms are simple and clear there are no closing cost. Clients will not lose any equity or control of your business. Happy Rock Merchant Solutions does not use middlemen they fund you directly. - New York New York

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Happy Rock Merchant Solutions joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST



Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Happy Rock Merchant Solutions approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Happy Rock Merchant Solutions did just that.



HAPPY ROCK MERCHANT SOLUTIONS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Happy Rock Merchant Solutions, LLC is a US based private lender that provides alternative financing solutions for businesses across the United States. Happy Rock Merchant Solutions, LLC is also a licensed lender in the state of California where it offers asset based financing products. Happy Rock Merchant Solutions, LLC is the perfect fit for companies which are in need of extra working capital for expansion, which are facing unforeseen cash flow crunches or have very seasonal sales. Our financing solutions are highly customized, we take the time to analyze each potential client's unique needs and tailor the solution that best addresses them. Happy Rock Merchant Solutions, LLC offers a wide range of financial products among which: cash flow financing, unsecured financing, factoring and various asset based products. Happy Rock Merchant Solutions, LLC strives to make every offering fair and appropriate for the specific financial situation of the applicant and to assure every step of the process is simple and leaves the client perfectly satisfied.

Happy Rock Merchant Solutions, LLC offers a free consultation and a pre-approval within 24 hours with no obligation. In most of the cases the funds are wired within 48 hours from receiving all the necessary documentation.



WHY HAPPY ROCK MERCHANT SOLUTIONS IS BETTER THAN THEIR COMPETITORS

” Happy Rock Merchant Solutions, LLC is a private direct lender entirely self-funded and in depended from any bank or financial institution. Such capital structure allows Happy Rock Merchant Solution, LLC to offer fully customized financing solutions for its clients and more importantly provide financing to businesses or situations that don't fit the criteria of many other lenders. Happy Rock Merchant Solutions, LLC has full latitude in its approval decisions and it strives to fund any business that is viable and cash flow generating regardless of location, size or type as long as it is legal.

Happy Rock Merchant Solutions partners with several experienced Independent Sales Offices (ISOs) throughout the country to offer its services. Such brokers know that when they have a larger and more complicated deal Happy Rock Merchant Solutions, LLC is the place to go to get it funded.

When a client or a broker calls Happy Rock Merchant Solutions, LLC there is always a real person picking up the phone and ready to assist with any request. We believe and foster human communication and strive to give every client or broker personal attention. We have experienced credit analysts with business intelligence underwriting applications for financing, not computer which can only determine whether the paramenters of the deal fit the box or not. At Happy Rock Merchant Solutions, it is not uncommon for the owners Rick and Luigi to jump on the phone with a client to help close a deal.



HAPPY ROCK MERCHANT SOLUTIONS - STATEMENTS FROM THE CEO

" My name is Rick Geller and I am the CEO of Happy Rock Merchant Solutions, LLC. I would like to thank you for considering Happy Rock Merchant Solutions, LLC. I am always available to answer any question you might have. Happy Rock Merchant Solutions, LLC provides the most flexible and convenient financing solutions custom tailored for the busy entrepreneur who knows how to leverage capital to expand its business. When you come to Happy Rock Merchant Solutions, LLC you can expect to find professional and experienced account managers who will personally work with you to assure the best experience possible. "

At Happy Rock Merchant Solutions, LLC we pride ourselves in using the highest quality SERVICE.

Happy Rock Merchant Solutions, LLC highly values the relationship with its customers and partners. The owners are very involved in the daily operations and are always available to answer any question or offer their help to make a deal work. Over the years Happy Rock Merchant Solutions, LLC has developed sophisticated procedures to detect fraud and to separate good genuine clients/partners from the mal intentioned ones. This ability has allowed the company to forge very strong relationships based on mutual trust which greatly benefits clients/brokers in multiple ways. Happy Rock Merchant Solutions, LLC's long-term clients know that when they have a deal and need money quickly, they can call us and money will be wired often within 24 hours from receiving the paperwork. Conversely when a client encounters business difficulties they know Happy Rock Merchant Solutions, LLC will work with them to help overcome the obstacles. Happy Rock Merchant Solutions, LLC makes a tremendous effort to understand each of its clients’ needs and to provide solutions that work instead of just working capital. Happy Rock Merchant Solution's is privately funded and hence it has the most flexibility in the industry to deploy capital. Our partners can rely on us for their bigger and more challenging deals.

Happy Rock Merchant Solutions also pays a lot of attention to data security and privacy, every file is securely stored and only selected personnel has access to it. We truly believe we bring convenience, honesty and clarity in a rather challenging industry.



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Happy Rock Merchant Solutions, LLC is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Happy Rock Merchant Solutions, LLC and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Happy Rock Merchant Solutions, LLC a positive Rating. Happy Rock Merchant Solutions, LLC made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM HAPPY ROCK MERCHANT SOLUTIONS

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Happy Rock Merchant Solutions, LLC is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Happy Rock Merchant Solutions, LLC is dedicated to customer satisfaction Happy Rock Merchant Solutions, LLC is committed to offer the best service possible in the financial services industry. Happy Rock Merchant Solutions, LLC has made and continues to make substantial investments in technology and personnel to assure we follow up with each applicant and we seeks feedback from each client. Happy Rock Merchant Solutions, LLC is committed to listen and learn from its clients/associates/partners about any possible operational improvement. A culture of honesty, clarity, customer satisfaction and transparency is constantly being nurtured and instilled in all Happy Rock Merchant Solutions' employees and affiliates. Happy Rock Merchant Solutions, LLC is developing a new software platform to further improve communication between the company employees and third parties and clients. Any update will be available in real time on-line dramatically reducing the possibility for misunderstandings. All the employees are trained to be extremely clear in their communications with clients and to explain the company underwriting guidelines. Happy Rock Merchant Solutions, LLC receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that Happy Rock Merchant Solutions, LLC will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Happy Rock Merchant Solutions, LLC, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call Happy Rock Merchant Solutions, LLC directly at 646-237-6162.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Happy Rock Merchant Solutions, LLC or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Happy Rock Merchant Solutions meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Happy Rock Merchant Solutions.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Happy Rock Merchant Solutions’ Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers



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ED Magedson: Founder, Ripoff Report

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