- Report: #154440
Complaint Review: Harbor Freight Tools - Camarillo California
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Author Confirmed
Why?
Harbor Freight Tools
3491 Mission Oaks Blvd Camarillo, 93012 California, U.S.A.
Phone:
800-4443353
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Harbor Freight Tools horrible customer service Camarillo California
I ordered a utility trailer and wooden stake kit (for the trailer)through their web site. Both came in a timely manner and I assembled the trailer. The wooden stake kit was missing the entire set of nuts, bolts, and washers. I called customer service and specifically went over each missing item along with the quantity. About 2 weeks later, a shipment was received with four items that I already had and none of the items I needed.
I called again and again went over each item that was missing. I received a shipment with about 2/3 of the items I needed with the remaining 1/3 missing. A third call finally produced the remaining items I needed to finish the assembly. It took two months to get the items needed to assemble the wooden stake kit.
Michael
Concord, New Hampshire
U.S.A.
I called again and again went over each item that was missing. I received a shipment with about 2/3 of the items I needed with the remaining 1/3 missing. A third call finally produced the remaining items I needed to finish the assembly. It took two months to get the items needed to assemble the wooden stake kit.
Michael
Concord, New Hampshire
U.S.A.
