- Report: #1351120
Complaint Review: Harris County Toll Road Authority (HCTRA) - Internet
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Harris County Toll Road Authority (HCTRA)
Internet, USA
Phone:
281-875-3279
Web:
https://www.hctra.org
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Harris County Toll Road Authority ,HCTRA, Unjustified Charges & Fees HOUSTON TEXAS
I was sent a new license plate by the State of Texas. The State will do this after several years as a replacement for worn or faded plates.
The Harris County Toll Road Authority (HCTRA) is charging a fine because I did not advise them of the new tag number that the State of Texas issued and required me to replace my license plate. My bills are always paid in full, the credit card for auto billing was in good standing, the vehicle is still registered to me, I am still residing at the same address.
The response from HCTRA when requesting that they wave their overcharges was, that it is my civic responsibility to know that I am required to advise them of the license plate change.
This is not about the money…. It is about an abuse of power by the HCTRA just because they can get away with it and with no regards to what is right or wrong. This is the type of abuse of power is about greed is a pile of horse crap.
I wonder how much the company that is collecting tolls fees is chargeing? What is their gross income and net profit each year. How much of each dollar is making into pockets of the contractor who collects fees as an administrative and service fee? What % makes it to maintain the toll road? Has anyone done an audit on the HCTRC? Who is responsable for auditing HCTRA and who do they report to? How is the service contract for collecting tolls awarded?
Where is our money paid to the HCTRA going?
1 Updates & Rebuttals
Tyg
Pahrump,Nevada,
USA
Per usual....
#2General Comment
Sat, January 21, 2017
Per Usual YOU the consumer is DEFLECTING responsibility off of yourself and onto another without addressing the REALITY of the situation. There ARE governmental audits that are done. SO other then THAT information YOU have no business knowing ANY other info. THEY are RIGHT and YOU are in the wrong. It was on YOU to inform THEM of the NEW INFORMATION!!! Ok we get it, YOU either forgot to do this or were completly ignorant of what YOU were responsible for. But since its a TOLL ROAD you COULD have gone in a different direction on a different road. It was YOUR CHOICE to use a PRIVATE ROAD!!! SO get over yourself princess, THIS IS LIFE!!! SO STOP acting so childish about YOUR MISTAKE!!! Accept that YOU screwed up and MOVE ON!!! YOU have NOT been ripped off as YOU had other routes YOU could take. YOU CHOSE to use the toll road so YOU get to deal with the consequences of using said road. NOT a ripoff just a consumer who is butt hurt that THEY are being held responsible for THIER ACTIONS!!!
