- Report: #849468
Complaint Review: Harris County Toll Road Authority - Houston Texas
Reported By:
Ani -
Miami, Florida, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Harris County Toll Road Authority
7701 Wilshire Place Drive Houston, 77040 Texas, United States of America
Phone:
Web:
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Harris County Toll Road Authority Texas Toll Roads rip you off. Houston, Texas
I sold my car in 2010, the person who purchased it rode with my tag for over a year and received numerous toll violation notices of which none came to me because I had moved to Florida and no longer lived in Texas. Recently I received letters from the toll road authority charging me the tolls in question with an additional administrative fee for each. At that time I immediately called them and explained that i had sold my car and have a bill of sale signed to prove it. There response was "sorry it's your tag and you are responsible". I proceeded to say that I would pay the toll portion of it, but for them to consider waiving the admin fee since it was way over $600 at the time.
Well....so much for customer service, just a few days ago, I received letter from an attorney regarding the tolls and now the fee went up to $1510.50. So from a dozen toll violations that cost at the max...$1.50, I now am being demanded to pay $1510.50. How is that a fair and valid amount especially under the circumstances that I explained. I understand that running a toll is a violation as it is a violation in the state of Florida too, but ripping a consumer off is a violation to me and should be illegal to steal from the consumer. It appears to me that these charges are obviously ridiculous, but also abusive and I cannot afford to pay this amount that I am being charged. I am disputing these charges and hope that HCTRA makes some adjustments to resolve this matter before I have to go and seek legal advise.
Well....so much for customer service, just a few days ago, I received letter from an attorney regarding the tolls and now the fee went up to $1510.50. So from a dozen toll violations that cost at the max...$1.50, I now am being demanded to pay $1510.50. How is that a fair and valid amount especially under the circumstances that I explained. I understand that running a toll is a violation as it is a violation in the state of Florida too, but ripping a consumer off is a violation to me and should be illegal to steal from the consumer. It appears to me that these charges are obviously ridiculous, but also abusive and I cannot afford to pay this amount that I am being charged. I am disputing these charges and hope that HCTRA makes some adjustments to resolve this matter before I have to go and seek legal advise.
2 Updates & Rebuttals
Jeff
Pearland,Texas,
USA
Was this resolved
#2Consumer Comment
Fri, April 01, 2016
Was this ever resolved resolved? I will be posting a new complaint of a similar incident, and trying to organize a group of victims so that we can at least be heard. Please look for that and post a comment there.
Paul
Bellaire,Texas,
Don't give up.
#3Consumer Comment
Sun, August 18, 2013
Please do everything you can to get this problem resolved. I too am a victim of HCTRA's abuse. I am trying to find a lawyer that will be willing to defend "us" the consumer. I am not sure but the Attorney general may be able to help. Please respond if you have come up with anything that can help as will I.
