- Report: #859412
Complaint Review: Harris County Toll Road Authority - Internet
Reported By:
GRF -
Katy, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Harris County Toll Road Authority
Internet, United States of America
Phone:
Web:
https://www.hctra.org/
Categories:
Business Rating:
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Harris County Toll Road Authority Erroneous Toll Violation Notice Internet
I received my first-ever Toll Violation Notice from HCTRA over the weekend. Imagine my surprise that 3 tolls that cost a combined $2.38 were going to cost me a $33 administrative fee.
After researching my toll tag account activity, it turns out that all 3 tolls registered at $0.00, yet the toll booths before and after each one registered accurately. And, for the 2nd alleged violation, the HCTRA claimed a toll amount that they don't even charge.
To top things off, I made the mistake of attempting to discuss this matter with someone at HCTRA. Sadly, it does not appear that they have any employees with functioning brain cells.
After researching my toll tag account activity, it turns out that all 3 tolls registered at $0.00, yet the toll booths before and after each one registered accurately. And, for the 2nd alleged violation, the HCTRA claimed a toll amount that they don't even charge.
To top things off, I made the mistake of attempting to discuss this matter with someone at HCTRA. Sadly, it does not appear that they have any employees with functioning brain cells.
