and they never sent me mailing notifications, only emails that are still not open because of the new google set up, they were getting filtered in a different folder, I had no clue about this. I know I'm at fault as well, but how about if I passed away or my email got hacked, I dont know, I think they should call customers, not only emailing them!! I just think the amounts are outrageous and I don't have money sitting in the bank to cover the ridiculous amounts they charge for $1.75 toll! Please, if there's anything I can do, or if you have any additional information please contact me. I really don't know what to do or who to complain to,
I got robbed back in November and I called them to let them know and I tried to give them my account info over the phone since I had zero credit cards, long story short, I now owe interest, fees after fees since November, they have my updated mailing address and they never sent me mailing notifications, only emails that are still not open because of the new google set up, they were getting filtered in a different folder, I had no clue about this. I know I'm at fault as well, but how about if I passed away or my email got hacked, I dont know, I think they should call customers, not only emailing them!! I just think the amounts are outrageous and I don't have money sitting in the bank to cover the ridiculous amounts they charge for $1.75 toll! Please, if there's anything I can do, or if you have any additional information please contact me. I really don't know what to do or who to complain to,
o2bpsycho
Katy,#2Consumer Comment
Wed, August 17, 2016