Complaint Review: Haverty's Furniture - Austin Texas

My husband and I just happen to go on the Haverty's web site and ran accross the Rip off Report. We made a purchase of over $5,000 for bedroom furniture. We had at least six different deliveries with damaged furniture. The furniture was first delivered Dec.31st, and up until April 5th we never received furniture that was undamaged. The Irondale,AL Haverty's store was not willing to discount the furniture after all of our inconvience. I'm so thankful my husband checked the furniture each time before it was brought into the house; and had them to take it back to the store.I'm convinced had we kept the furniture in our home waiting for Haverty's to get the delivery right,we would be paying for damaged/ reconditioned furniture, or worse bad credit.

NO, I suggest you bring your lawyer and your accountant to a place like this. Especially when buying a car! Doing so is necessary if they cannot be upfront with you, and explain to you the fine print so you know what you are getting yourself into. Sorry VIC, companies today are more concerned about what they can get away with than what is fair. They purposely misuse of the power that they have over you when they know you are so thrilled with the product. This, along with their cunning salesmanship, purposely diverts your attention away from what you are signing. This is wrong! They will say it's all "business". Businesses like this take away the personal values of honesty and integrity, and they show no mercy. This is one of several reasons why I started Rip-off Report.com ED Magedson [email protected]

First, as we all know all those attention geater advertisements do just that. Get our attention. Now once we are in the store and fall in love with an item, we have images of how it would look like in our homes and we are excited because we are getting such a great deal, right? Well sure we are if we follow all the stipulations of the contract. That means we have to take time to read all of the contract word for word. Espaecialy the "Fine Print." The sales associate is there to help you so if you need time to read that contract before you sign then do so, its your right. Be informed and absolutely sure of what you are signing. If you have questions or concerns ask somone will answer your questions. If they act like they don't want to or you think they are just blowing smoke, leave. If they want your business they will answer your questions.

Second, if the furniture was damaged I would not have accepted it. It's your money, you paid for good furniture and that's what you should get. I know you might be frustrated because it took so long to get all of your furniture, but did you call anyone to complain? The original store you made your purchese from or a customer service hot-line? I am sure somone might have helped you or even given you a discount on a next purchase.

Third, even though you paid off the furniture in the year specified you did not continue to make all your monthly payments on time. And that I belive was one of the stipulations for an intrest free year. Therfore you where charged for the intrest. Ultimatly it was up to you to be the informed consumer. So the only person to blame for your tarnished credit is yourself. I am sorry that this would cause you future credit problems. But I hope this is a lesson learned for you and any other consumer reading this. My advise please, "READ THE FINE PRINT."

First, as we all know all those attention geater advertisements do just that. Get our attention. Now once we are in the store and fall in love with an item, we have images of how it would look like in our homes and we are excited because we are getting such a great deal, right? Well sure we are if we follow all the stipulations of the contract. That means we have to take time to read all of the contract word for word. Espaecialy the "Fine Print." The sales associate is there to help you so if you need time to read that contract before you sign then do so, its your right. Be informed and absolutely sure of what you are signing. If you have questions or concerns ask somone will answer your questions. If they act like they don't want to or you think they are just blowing smoke, leave. If they want your business they will answer your questions.

Second, if the furniture was damaged I would not have accepted it. It's your money, you paid for good furniture and that's what you should get. I know you might be frustrated because it took so long to get all of your furniture, but did you call anyone to complain? The original store you made your purchese from or a customer service hot-line? I am sure somone might have helped you or even given you a discount on a next purchase.

Third, even though you paid off the furniture in the year specified you did not continue to make all your monthly payments on time. And that I belive was one of the stipulations for an intrest free year. Therfore you where charged for the intrest. Ultimatly it was up to you to be the informed consumer. So the only person to blame for your tarnished credit is yourself. I am sorry that this would cause you future credit problems. But I hope this is a lesson learned for you and any other consumer reading this. My advise please, "READ THE FINE PRINT."

First, as we all know all those attention geater advertisements do just that. Get our attention. Now once we are in the store and fall in love with an item, we have images of how it would look like in our homes and we are excited because we are getting such a great deal, right? Well sure we are if we follow all the stipulations of the contract. That means we have to take time to read all of the contract word for word. Espaecialy the "Fine Print." The sales associate is there to help you so if you need time to read that contract before you sign then do so, its your right. Be informed and absolutely sure of what you are signing. If you have questions or concerns ask somone will answer your questions. If they act like they don't want to or you think they are just blowing smoke, leave. If they want your business they will answer your questions.

Second, if the furniture was damaged I would not have accepted it. It's your money, you paid for good furniture and that's what you should get. I know you might be frustrated because it took so long to get all of your furniture, but did you call anyone to complain? The original store you made your purchese from or a customer service hot-line? I am sure somone might have helped you or even given you a discount on a next purchase.

Third, even though you paid off the furniture in the year specified you did not continue to make all your monthly payments on time. And that I belive was one of the stipulations for an intrest free year. Therfore you where charged for the intrest. Ultimatly it was up to you to be the informed consumer. So the only person to blame for your tarnished credit is yourself. I am sorry that this would cause you future credit problems. But I hope this is a lesson learned for you and any other consumer reading this. My advise please, "READ THE FINE PRINT."