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  • Report:  #45994

Complaint Review: Haverty's Furniture - Naples Florida

Reported By:
- Naples, Florida,
Submitted:
Updated:

Haverty's Furniture
Naples, 34109 Florida, U.S.A.
Phone:
239-445-9812
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I purchased a sofa sectional for my Corporate Headquarters in the upscale community of Naples Florida (office is a block from the Beach). My goal was to have a sofa in our office for clients.

I bought a new sofa from Haverty's. I recieved from the delivery an incomplete sofa that missed 5 pillows and was dirty! The scheduled another delivery, missed that date, failed to call me and then had to reschedule another date. So far that was three full days I missed ("I bill my clients at 150.00 per hour,so do the math Havertys!").

The delivered another sofa. But this time it was missing only 3 pillows and was severely ripped on one side! I went back to the store and asked "Exactly what kind of quality control do you have, IF ANY?".

I am still waiting for my sofa. I paid in full almost one month ago and yet to have anything for my clients to sit on. I live and work in a small influential community (reason Haverty's is here), and I personally cannot quarentee positive statements about "that company".

The phrase "word of mouth" is extremely popular in Naples (and my industry)!

Jack

Naples, Florida
U.S.A


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