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  • Report:  #790706

Complaint Review: Hawaiian Travel LLC - Kahului Hawaii

Reported By:
Candy - Lahaina, Hawaii, United States of America
Submitted:
Updated:

Hawaiian Travel LLC
333 Dairy Road Suite 106 Kahului, 96732 Hawaii, United States of America
Phone:
808-298-4158
Web:
www.hawaiiantravel.com
Categories:
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On February 8th 2011 I made a agreement with Hawaiian Travel LLC to reserve 39 airline tickets @ $498.00 each ($19,660.00) from Maui to LA and LV to Maui, per the agreement a $100.00 per person deposit needed by made by February 11th, all names was due on May 1st 2011, 1/2 of total due by June 27 2011 and balance due  on July 27 2011.

On September 20 2011 I met with Paul Kramer of Hawaiian Travel and learned that he made no reservations.  I was informed that there 5 different flights that he could put my family on and there was no other flights available.  Keep in mind that this group ages consists of a 2 year old, 3 year old, couple 5 year old and up to 74 years old and I could not and separate my families!

Paul Kramer offered me $1000.00 then and a posted dated check for $10,890.00 which totals $11,890.00, this is the amount that he reconciled! I also invested approximately $10,000.00 for prepaid activities in California and Las Vegas because I relied on his promise to provide me with airline tickets.

On September 26th 2011, he made a deposit to my personal checking account for the amount of $11,890.00 but $7,770.00 is still due. Due to his negligence I went to another travel company and re-booked the airline tickets which cost an additional $455.14 each!





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