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  • Report:  #685536

Complaint Review: Hawthorne Management - Charlotte North Carolina

Reported By:
HawthorneMgtCustomer - houston, North Carolina, United States of America
Submitted:
Updated:

Hawthorne Management
4530 Park Rd Ste 201 Charlotte, 28209 North Carolina, United States of America
Phone:
Web:
www.hawthornemgmt.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I would caution any HOA from doing business with this firm. I personally delivered my HOA dues to their Post Office and handed the check to the Postal Clerk. I can prove this. They caused my house to be put into HOA Foreclosure with a Lien based on missing $150 HOA dues check. I have been calling them to try to gather information for the court hearing and they offer no assistance. I have sent countless emails and called many times. I will update accordingly.

However, their service has always been lousy. Poor customer service. They do not properly monitor neighborhood and ours has countless covenant violations that they never deal with.

On my first call to them the Legal Liaison, Heather Todd, had the nerve to insinuate I was a liar. I am a person that paid my dues on-time for 11+ years and I am called a liar. Beware of this company if you are in market. When you get large like them, you become unresponsive to customers and self-serving.

Hawthorne Management Company

P.O. Box 11906

Charlotte, NC 28220-1906

4530 Park Rd Ste 201

Charlotte, NC

28209

(704) 377-0114

[email protected]

Mr. Sam Hicks, President

[email protected]

Joseph H Aiken - Owner

[email protected]

www.hawthornemgmt.com



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