- Report: #488469
Complaint Review: HBS Books.com - Smart Savings Center.com Hotbooksale - Boca Raton Florida
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Author Not Confirmed
Why?
HBS Books.com - Smart Savings Center.com Hotbooksale
P.O. Box 810365 Boca Raton, 33431 Florida, United States of America
Phone:
888-646-16
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HBS Books.com - Smart Savings Center.com Hotbooksale Smart savings Center.com I ordered one book and charged it to my Discover card. When I got my bill I saw that they had signed me up for some ongoing program or club for $19.95 I never asked for this and only wanted a book. Boca Raton, Florida
I ordered a book from HBS AKA Hot Books Sales. When I got my Discover Card bill there was an additional charge on the card for some sort of ongoing progran which I had alledgedly joined. I never agreed to join any thing of the sort. I called the company and cancelled the program but they refused to refund or credit the charge. They insisted that I had ordered the program. I contacted Discover Card and disputed the charge. They gave me a temporary credit while they investigted the charge. After contacting "Smart Savings Center . com" which is the customer complaint department for HBS they were satisfied that I had indeed ordered the program. I have filed a complaint with the Nevada State Attorney general's Office which handles Consumer fraud which this indeed is. They are invertigating.
