- Report: #155116
Complaint Review: HDI*Simpleescapes - Hanover Pennsylvania
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Author Confirmed
Why?
HDI*Simpleescapes
340 Poplar St Hanover, 17331 Pennsylvania, U.S.A.
Phone:
201-272-3389
Web:
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HDI*Simpleescapes Ripoff Unauthorized billing to my AmEx card for $149.95 Hanover Pennsylvania
An unauthorized charge was posted to my AmEx card for $149.95 by HDI*Simpleescapes. When I called the 800 number provided, I was told that it was for a discount program for restaurants and lodging that my wife had signed for on an order to Domestications.
Since my wife was in the hospital at the time the order was allegedly placed, it was easy for me to refute their claim that it was an authorized charge. They agreed to credit my account in 2 days, but not before I argued for about 15 minutes with the service representative. I notified AmEx and am waiting for the credit to appear on my statement.
I have since found out that HDI is Hanover Direct, Inc, a publisher of numerous catalogs such as Domestications, Sillouettes, The Company Store, Clearance World and others.
Bill
Toccoa, Georgia
U.S.A.
Since my wife was in the hospital at the time the order was allegedly placed, it was easy for me to refute their claim that it was an authorized charge. They agreed to credit my account in 2 days, but not before I argued for about 15 minutes with the service representative. I notified AmEx and am waiting for the credit to appear on my statement.
I have since found out that HDI is Hanover Direct, Inc, a publisher of numerous catalogs such as Domestications, Sillouettes, The Company Store, Clearance World and others.
Bill
Toccoa, Georgia
U.S.A.
