Purchased health insurance that had an effective date of 12/01/2016. On 12/03/2017 and 12/08/2017 I went to my doctor's office for a checkup and followup. I received three bills later the next month stating that this insurance company was refusing to pay for any services. I called Health Insurance Innovations to inquire of these bills. They stated that they are not responsible for any medical coverage for at least the first week of coverage. To me that makes no sense. i purchased the entire month of December, but was not covered for the month of December. I realized I had been scammed. I am out hundreds of dollars with no real explanation.
This is fraud and needs a criminal investigation now.
ConsumerProtectingCJ
Washington,#2General Comment
Thu, August 24, 2017
Hi there,
I'm a journalist who is investigating this company and its treatment of consumers. Please send me an e-mail if you'd be willing to take 5 minutes to speak with me on the phone, or answer questions via e-mail, about the experience you described in this report.
Thanks, your help would go a long way in keeping this company from doing this to other people.
#3Author of original report
Fri, July 21, 2017
I purchased this insurance weeks prior. To suggest I bought it on the way to the doctor would be completely untrue.
Thanks for the feedback, but unfortunately has no relevance to my situation.
John
Takoma Park,#4General Comment
Fri, July 21, 2017
This is actually pretty standard; Insurance companies aren't thrilled with the idea of people buying health insurance days before going to see a doctor, it looks too much like you bought the insurance specifically to deal with a particular health issue. If you bought life insurance and died a few days later there would be virtually no coverage. If you'd read the fine print you probably would have seen that full coverage kicks in 30-60 days after you start paying premiums.