On August 3 2016 I Placed an Internet order to Heartland America. The Merchandise a DVD-
VCR did not arrive for over 20 days. When it Arrived it was Brand New but Damaged.
The VCR had obviously been Damaged before Shipment. I called Heartland and they said they
would send a USPS Barcode via E...mail to my E.... I received the shipping return barcode
the sameday. And I shipped the Item back to Heartland on August 26,2016. The USPS
accepted the Item for shipment on August 29, 2016 and sent it back to Heartland. But as of
September 15, 2016 Heartland has denied receiving the return and the USPS receipt still
shows in Transit?