- Report: #462925
Complaint Review: HelpMeDownload.com - Internet
-
Author Confirmed
Why?
HelpMeDownload.com
HelpMeDownload.com Internet, U.S.A.
Phone:
800-9787657
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HelpMeDownload.com charged my bank debit acct for service i ordered on frostwire.com /free service Internet
i signed up for free music downloads on frostwire.com
then a legitimate looking site popped up saying that i had to pay a 1 time fee of 17.88 ,so i entered my acct info to pay it
then i checked my bank info,and they made 2 withdrawals 17.88 and 27.76.
i got back on frostwire.com and read where it is supposed to be totally free and that there were these popups ,like helpmedownload.com that were a Scam .
Perry98
louisville, Kentucky
U.S.A.
then a legitimate looking site popped up saying that i had to pay a 1 time fee of 17.88 ,so i entered my acct info to pay it
then i checked my bank info,and they made 2 withdrawals 17.88 and 27.76.
i got back on frostwire.com and read where it is supposed to be totally free and that there were these popups ,like helpmedownload.com that were a Scam .
Perry98
louisville, Kentucky
U.S.A.
2 Updates & Rebuttals
Helpmedownload.com
Phils,Asia,
Philippines
HelpMeDownload.com
#2
Fri, September 04, 2009
Hello,
I sincerely apologize for any inconvenience. I am a customer service representative for HelpMeDownload.com. I will be more than happy to issue you a refund. To resolve your complaint, please reply with a contact number including your country code. To contact you and to resolve this ASAP, our Toll Free contact information is listed below as well.
Kind regards,
Arvie
Customer Support Representative
Support HelpMeDownload
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5
You can also send an email to [email protected]
Our Operations is available 24/7.
Helpmedownload.com
Phils,Asia,
Philippines
HELPMEDOWNLOAD
#3UPDATE Employee
Wed, July 01, 2009
Hello Customers, I am a customer service representative of helpmedownload.com. I sincerely apologize for the inconvenience and for your negative experience. Regarding your concern about the charges that you got, we will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number. Thank you for your time, HELPMEDOWNLOAD.COM US Phone Support 1-800-978-7657 UK Phone Support 0808 238 0026 AU Phone Support 1-800-469-290 Web-chat is now available! You can visit the website: www.onlinechat.helpmedownload.com for online chat support. Or you can send an email to [email protected] Our Operations is available 24/7.
