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  • Report:  #1475429

Complaint Review: Hendrick Chevrolet Of Hoover - Hoover Al

Reported By:
Tommy - Fosters, Al, United States
Submitted:
Updated:

Hendrick Chevrolet Of Hoover
1620 Montgomery Hwy Hoover, 35216 Al, United States
Phone:
2055458072
Web:
hendrickchevroletbirmingham.com
Categories:
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On 2/12/19, I purchased a new Crate Engine (Part #19329865) from Hendrick Chevrolet Hoover, Al for my 2007 GMC Yukon Denali (Total $4201.13) I had the Engine installed beginning on 2/16/19 and completed on 2/24/19. I test drove the vehicle on 2/27/19 and within 2 miles, the Engine started knocking.

On 2/28/19, I towed the Yukon to Hendrick Chevrolet in Hoover, Al. From 2/28/19 to 3/15/19, I was repeatedly lied to and misled by Jerry Deemer the Service Manager and Nate Dodson the Service Writer. On 3/15/19, I received an email that they would not be replacing the Engine under the Warranty.

I returned to Hendrick Chevrolet the same day and picked up my Yukon and a disassembled Engine to tow it home. The Engine that I was given on 3/15/19 was not the new Engine that I purchased on 2/12/19. know this because I had marked the Heads of the Engine prior to dropping it off on 2/28/19.



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1 Updates & Rebuttals

The Dog

United States
Why Are You Even Dealing With This Pond Scum?

#2Consumer Comment

Sat, March 16, 2019

 This dealership chain is WELL KNOWN in the business as the perfect example of dealership slime. Do some background checking on Rick. This sleazy dealership chain has had complaints for years and years which all center around fraud and deception. You've spent a lot of money on this. I urge you to seek legal help and not just roll over and play doormat. This chain is WELL KNOWN in the legal profession due to the SMELL of their "reputation"!

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